A Quote by Steve Easterbrook

Ultimately, we're in the service business. We will always have an important human element. — © Steve Easterbrook
Ultimately, we're in the service business. We will always have an important human element.
Our most important public service will always be the NHS. And I want to say something clear and unambiguous about the future of the health service.
The government in business may waste time and money without rendering service. In the end the public pays in taxes. The corporation cannot waste or it will fall. It cannot make unfair rulings or give high-handed, expensive service, for there are not enough people willing to accept inferior service to make a volume of business that will pay dividends.
Let's be honest. There's not a business anywhere that is without problems. Business is complicated and imperfect. Every business everywhere is staffed with imperfect human beings and exists by providing a product or service to other imperfect human beings.
...a distorted development of autonomy is the root cause of the pathological and, ultimately, evil element in human beings.
People are always a little disconcerted when you don't recognize them, they are so important to themselves, it is a shock to discover of what small importance they are to others. [The human element]
A service culture doesn't happen by accident. The company is always a reflection of the person at the helm. Their attitude, their values, and their commitment to service excellence will drive the actions of others in the organization. Always has...always will.
What is more important is that Foreign Service Officers understand business, about the needs of U.S. business and how to help U.S. companies make the right connections abroad.
Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.
There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.
Every business is a service business. Does your service put a smile on the customer's face?
The humanities of business in this age have become more important than the techniques of business. Each business and industry has to sweep the public misunderstandings and the false notions off its own front walk. Thus will a pathway be cleared for popular appreciation of the important rule of business in our freedom and in our way of life.
I'm a b-boy for life. I'm a dancer, I started with free style dancing and b-boying during the '80s and I always said to myself that when I get the chance to do my own thing, I will always have the b-boy element and the dance element because that's where I come from.
Business is a matter of human service.
The human element of making music is what's most important.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
I would always contend that talent is an element, but over the long run, ultimately, a minor part of it all; it is mostly hard work.
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