A Quote by Steve Wynn
The minute you do any layoffs, you might as well lay off the whole joint because everybody forgets about the customer and worries about their job security.
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You have a job but you don't always have job security, you have your own home but you worry about mortgage rates going up, you can just about manage but you worry about the cost of living and the quality of the local school because there is no other choice for you.rankly, not everybody in Westminster understands what it's like to live like this and some need to be told that it isn't a game.
Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.
Loads of people talk about meditation and what it can do for your anxiety and I just really struggle to do traditional meditation. When they say, 'Lay still and empty your brain,' the minute I lay still, is the minute I think about everything that's going on.
You tell me which society is going to be the winner in this 21st Century: One that worries about how we feel or the one that worries about making sure that the next generation has the capacity to eat everybody's lunch.
Federal prison, if you get any of it, you're going to have to do 85% of it. And the reason why I called it that is because I had a friend who got sent to the federal joint and his whole... it wasn't about him being in jail. He cried about the 85%.
Almost everybody thinks that the fight is about ideology. Everybody will tell you, 'Well, the fighting is all about the Middle East.' 'Well, it's about Muslims starting jihad.' 'It's about terrorism.' 'It's about this or that.' And no, it's not. It's about money.
As long as we are on firm moral ground, as long as we're caring about other people, these are legitimate worries. The minute that we start protecting our own interests in the name of these worries and saying, "Oh, we have to make sure that only Ford Motor Company manufactures cars, because we can't be sure that the cars in other countries are being made quite up to our point of view," we're economically off base, and, of course, we're moral hypocrites, too.
So I asked him to play "Trav'lin' All Alone." That came closer than anything to the way I felt. And some part of it must have come across. The whole joint quieted down. If someone had dropped a pin, it would have sounded like a bomb. When I finished, everybody in the joint was crying in their beer, and I picked thirty-eight bucks up off the floor. . . . When I showed Mom the money for the rent and told her I had a regular job singing for eighteen dollars a week, she could hardly believe it.
I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.
Never speak of yourself to others; make them talk about themselves instead; therein lies the whole art of pleasing. Everybody knows it, and everyone forgets it.
When I was a book editor, I got used to being told that my tastes were dark or edgy. These are not words that would've occurred to me, but I was told that enough that I have to believe it's true - that I like things that some other people find off-putting or upsetting. My job is to publish stuff that I really, really care about. That might mean that it doesn't sit well with everybody.
Shyness is about the fear of social judgments - at a job interview or a party you might be excessively worried about what people think of you. Whereas an introvert might not feel any of those things at all, they simply have the preference to be in a quieter setting.
Everybody's on their toes and focused on what we're about to do, and then there's this moment where you relax because you see that everybody is there to do the best that they can. Everyone opens up to one another right away. That's a terrific thing. I love that about actors. They know how personal this job is.
I guess my whole life, as much as I might have wanted a child for the reason that everybody wants one, I always recognized that at no point until I was 50 was I old enough or up to the job. I thought, you know what, I not only really want a child, but at this point, finally in my life, I think I'm up to the job and I'm the type of person who could do the job well and I'm financially prepared to look after a child.
One thing that everybody told me about directing was, 'Never compromise'. And the whole job is a compromise. So it's very paradoxical. How do you not compromise when the whole thing is about compromise?
I write about love and family a lot, because I'm always trying to figure those things out. At different points in my life, just when I think I've finished writing about it, the dynamics shift, and then I have a whole new set of questions and worries and misunderstandings to wrestle with.
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