A Quote by Thomas G. Stemberg
One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave and pound his fist: 'It's all about the customers!' And he was right. He was also right that, at that time, retailing was devoid of really talented people; he urged me to go in that direction.
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You wanna hurt me? Go right ahead if it makes you feel any better. I'm an easy target. Yeah, you're right. I talk too much. I also listen too much. I could be a cold-hearted cynic like you, but I don't like to hurt people's feelings. Well, you think what you want about me. I'm not changing. I like me. My wife likes me. My customers like me. 'Cause I'm the real article. What you see is what you get.
Rehearsals are set up so that you find out all the nuances about your character. You never want to beat yourself up. It's about finding the right direction, and most of the time, the right direction is not what you think is the right direction. That's why the director's there: to guide you there.
It's going to take me less time to wreck Ben Shapiro than it took me to curl my hair.
I want you to say to me right from the start, "We are here to serve customers. We're not here for me to make a lot of money. We're not here to bet on interest rates or credit spreads. We are here to serve our customers really well over a long period of time, and that's how you build a successful business." And so I want to see that, too, you know?
People stop me and ask me about their loved ones who have passed away. I have to explain to them that what I do is a lot like therapy and it really requires the right time and the right place.
When doing comedy, I do what makes me laugh. The first person I learned from said I should talk about things I am passionate about - that I love or hate - because the audience likes to see passion. The stuff I rant and rave about stems from a place that really pisses me off.
My recipe for dealing with anger and frustration: set the kitchen timer for twenty minutes, cry, rant, and rave, and at the sound of the bell, simmer down and go about business as usual.
I was also very lucky to be able to work with talented people while I was learning. I didn't actually go to fashion school. I worked with Riccardo Tisci at Givenchy which was a really pivotal experience for me. He taught me a lot about being faithful to your own voice and to really believe in your own voice and that's made a big difference.
Friends give me a hard time about the pants I'm wearing, which are made in China. Well, how do you find the right clothes? Or the right movie studio? The right people giving you checks? Good luck doing the right thing all the time.
Also, right at that particular time in the music business, because of people like the Beatles, people began owning their own publishing. I'll just say this really quickly - they used to divide the money for the music that was written in two, just equal halves.
I have found the right way to deal with my diet, largely through trial and error, but also by having good people around me all the time, and they have given me the right advice for my body.
I know firsthand that educators are the most overworked and underpaid people around. It influenced me in that it was always about family first, and education was right next to that. There was never any question about whether I was going to college.
If I had done 'Go, New York, Go' for the Spurs, it might not have worked. It really taught me a lot about demographics and tastes and styles. I never went to business school, so that whole experience was my crash course in marketing, contracts, negotiations, and product launches.
Search marketing, and most Internet marketing in fact, can be very threatening because there are no rules. There’s no safe haven. To do it right, you need to be willing to be wrong. But search marketing done right is all about being wrong. Experimentation is the only way. No one really knows whether that page will rank #1 in Google; no one really knows which paid search copy will get the highest click rate. Even experts can’t tell you which content will attract the most links. You just have to try it and see.
I think me, Sean Bonnette and Laura Jane Grace, and a lot of the bands people feel that way about, we're just really honest in our lyrics. I think we got really lucky in that the right kind of people who would appreciate that heard us at the right time, because there are plenty of people that are honest in their lyrics.
I cast people from right around me. I was at my alma mater. It's special to have most of the graduate students in it [and] one professor, because I feel like in terms of this school, I was one of the few students lucky enough to break into the art industry or the contemporary art world.
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