A Quote by Tim O'Reilly

Think of how Wikipedia works, how Amazon harnesses user annotation on its site, the way photo-sharing sites like Flickr are bleeding out into other applications. We're entering an era in which software learns from its users and all of the users are connected.
Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know.
Users scan a page looking for trigger words. If they find a trigger word, they click on it but if they don’t find it, they go to search. That’s the way it works on 99% of sites, although Amazon is an exception. That’s because Amazon has done a great job of training users to know that absolutely nothing on the home page is of any use.
I consider that the Golden Rule requires that if I like a program I must share it with other people who like it. Software sellers want to divide the users and conquer them, making each user agree not to share with others. I refuse to break solidarity with other users in this way.
Network neutrality protects the ability of users to access the lawful content, applications, and services of their choice. In other words, it lets users determine who wins and loses in the marketplace, and that's the way it should be.
OkCupid has users from 18 to 80 on the site. And we get to observe all of their actions. We get to watch how they use the site, how they interact with other people.
People sometimes forget how early Flickr came. Facebook didn't add photo sharing till a year after Flickr was acquired by Yahoo.
In a user lead model, users are bringing in their own technology... and you can build software then, around the user.
Trail conflicts can and do occur among different user groups, among different users within the same user group, and as a result of factors not related to users' trail activities at all. In fact, no actual contact among trail users need occur for conflict to be felt.
I'm also a fan with sticking with the most standard software that millions of other users also use, because you get the benefit of all those other users' problems and solutions.
Proprietary software keeps users divided and helpless. Divided because each user is forbidden to redistribute it to others, and helpless because the users can't change it since they don't have the source code. They can't study what it really does. So the proprietary program is a system of unjust power.
If you think about photo sharing sites, the mobile photo sharing and social, there's no competitive advantage, there's no obvious business model, so I never play with anything like that. I avoid it like the plague.
By leveraging the Unicode Standard, Progress Software is enabling its ASPs (Application Service Providers) and ISVs (Independent Software Vendors) to quickly and efficiently deliver their business applications to the Internet and to users around the world.
There was a lot of dialogue between the people who were developing Flickr and their users to get feedback on how they wanted Flickr to develop. That interaction made the initial community very strong, and then that seed was there for new people who joined to make the community experience strong for them, too.
Flickr was designed partly to market itself. There are a lot features, in place early on, that let people take their photo, upload it to Flickr and post them elsewhere, on their own Web site or their blog, which meant a lot of incoming links.
User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.
If the users don't control the program, the program controls the users. With proprietary software, there is always some entity, the "owner" of the program, that controls the program and through it, exercises power over its users. A nonfree program is a yoke, an instrument of unjust power.
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