A Quote by Tom DeMarco

Product quality has almost nothing to do with defects or their lack.

Tom DeMarco

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Almost Defects Lack Nothing Product Quality

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Tom DeMarco
American - Engineer
Born: August 20, 1940

Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.

Peter Drucker

Four things have almost invariably followed the imposition of controls to keep prices below the level they would reach under supply and demand in a free market: (1) increased use of the product or service whose price is controlled, (2) Reduced supply of the same product or service, (3) quality deterioration, (4) black markets.

Thomas Sowell

I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.

Tom Ford

Social enables word of mouth at an unprecedented scale. Its most powerful effect, through reviews and recommendations, is to put product quality and value for money as the key to success in commerce. Social brings a level of transparency that prevents marketers from advertising their way to success without underlying product quality.

Roelof Botha

We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?

Max de Pree

The tricks and artifices of advertising are available to the seller of the better product no less than to the seller of the poorer product. But only the former enjoys the advantage derived from the better quality of his product.

Ludwig von Mises

You cannot have the financial system crippled because of lack of decision making and lack of quality people.

Ajay Piramal

I'm a firm believer in quality > quantity, and I think it's important to have high standards in any product creation product.

Joey Sturgis

No amount of tools can help a bad product. You have to remain genuine in your product development innovation and quality.

Kara Swisher

Nothing is more curious than the almost savage hostility that Humour excites in those who lack it.

George Saintsbury

I believe that quality level is determined primarily by the actual design of the product itself, not by quality control in the production process.

Maya Angelou

We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.

W. Edwards Deming

The American media produce a product of very poor quality. Its information is not reliable, it has too much chrome and glitz, its doors rattle, it breaks down almost immediately, and it's sold without warranty. It's flashy, but it's basically junk.

Michael Crichton

What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.

Robert Reich

What I do is provide a quality product with a quality taste, that's sustainable, and present it with a proper price structure so when people see it on the shelves, they will want to try it.

Rohan Marley

One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass.

Sam Yagan

A Quote by Tom DeMarco

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