A Quote by Tom Douglas
Customers are more friendly when they've had a meal.
Related Quotes
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
The number one thing small business needs is to get more customers. Spend more time serving existing customers and getting new ones. The challenge for small business is knowing where customers are and reaching them effectively.
I have connected by phone with customers who have left negative reviews and had a chance to get to know them. Not only was I able to solve their problems, a lot of the customers were so happy with the customer service that they become repeat customers.
Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning.
We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.
Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our stores, and we had to compete with other employers for our employees.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Skunk works differed from advanced research groups in that they were more than just product development groups. They had direct interaction with customers and controlled a sales channel which allowed them to negotiate their own deals with customers.
In publishing books and winning awards, it's like you've enjoyed this meal, you know, two months ago. How long can you be nourished by thinking about it? You've already ingested it, and you've excreted it, and that was two months ago. You had this fabulous meal. It's not going to keep you satiated today. You have to go out and get your next meal. For me, that's writing. I have to go out and hunt my next meal.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
The other day Aks and I went up to your ranch for a day's fishing. I cannot remember any day when we have had more fun on a stream. We had along with us three newspaper men and a few secret service people, many of whom had never seen a trout stream, so we did the thing up right by borrowing frying pans, bacon and corn meal from the wife of your rancher - and we cooked an outdoor meal for the crowd. It was really quite a day.
Porter Square Books was the only place I could find that was dog-friendly, work-friendly, and had food. I was there all the time.
Russians are not a very friendly people. It's hard to get them to speak nicely to the customers. It's just not in their culture.
I say everything's about company. A gourmet meal with an asshole is a horrible meal. A hot dog with an interesting person is an amazing meal.
Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
Meet customers where they are; question how to make the tools customers use more valuable.
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