A Quote by Tom Gilb

Successful visionaries start from where they are, what they have, and what their customers have. — © Tom Gilb
Successful visionaries start from where they are, what they have, and what their customers have.
I want you to say to me right from the start, "We are here to serve customers. We're not here for me to make a lot of money. We're not here to bet on interest rates or credit spreads. We are here to serve our customers really well over a long period of time, and that's how you build a successful business." And so I want to see that, too, you know?
I still believe heavily that we have to be careful about having this ego and hubris as a successful corporation, that we should do it all. Because then I think we start to fail our customers and we're too focused on taking over the world.
In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.
JPMorgan Chase are among the most successful global investment banks, most successful global asset managers, and, in the United States, one of the most successful retail and commercial bankers. We do a great job for customers.
Visionaries have the unique ability to dream of what's possible and then make it a reality. We are excited to watch these visionaries use technology to help students develop skills in collaboration, critical thinking and teamwork that they'll need to compete in the global economy.
Where visionaries can be good at persuasion, CEOs are good at wielding authority. Visionaries transcend organizations, resources, and current realities, while CEOs master them.
Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.
Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.
Every employee at Workday thinks about how they are going to help customers be successful. It is a simple formula, but a lot of companies go out, and they don't listen to their customers; they don't try to solve hard problems, making it tougher for themselves to create a great business.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
A lot of tech people are afraid to get on the phone and talk to their customers, or get on Zoom, or whatever. But I think a great place to start is just be calling your customers all the time.
Auctomatic was a compressed start-up experience, going from start to launch to acquisition in under a year. We spent a long time building the product before getting our first customer, whereas with Stripe we made sure we had paying customers from the very start.
Often people say they can't base their strategies on customers because customers make unreasonable requests and because customers vary too much. Such opinions reveal serious misconceptions. The truly outside-in company definitely does not try to serve all the needs of its customers. Instead, its managers are clear about what their organization can and should do for customers, and whatever they do they do well. They focus.
My customers are successful workingwomen.
Betting all your funds on the belief that you know what consumers want and are willing to pay for is like jumping into a river to test its depth - you'll need a lot of luck to stay afloat. To have a truly successful product launch, the conversations with your customers must start long before you write your first line of code.
My advice is never let a publicist call you a 'visionary.' I've hung out with the visionaries at the famed Xerox Palo Alto Research Center. I've been a successful Silicon Valley entrepreneur. I wouldn't touch 'visionary' with a 10-foot pole.
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