A Quote by Tom Peters

Perception is all there is. If the customer think he's right, he's right. — © Tom Peters
Perception is all there is. If the customer think he's right, he's right.
You know the old adage that the customer's always right? Well, I kind of think that the opposite is true. The customer is rarely right.
I shook my head. “I don’t think so. This isn’t a good idea. This isn’t right.” “There’s all kinds of right,” he murmured. “On the spectrum, we’re still in the safe zone.” ... “Definitely right. Usually right,” Patch continued. “Mostly right. Maybe right.
What people in business think they know about the customer and market is likely to be more wrong than right...the customer rarely buys what the business thinks it sells him.
This Ariyan Eightfold Path, that is to say: Right view, right aim, right speech, right action, right living, right effort, right mindfulness, right contemplation.
The customer is always right' may have become a standard motto in the world of business, but the idea that 'the audience is always right,' has yet to make much of an impression on the world of presentation, even though for the duration of the presentation at least, the audience is the speaker's only customer.
The Customer isn't always right. Sometimes the customer is an a**hole. That's the first rule of retail.
Reader's Bill of Rights 1. The right to not read 2. The right to skip pages 3. The right to not finish 4. The right to reread 5. The right to read anything 6. The right to escapism 7. The right to read anywhere 8. The right to browse 9. The right to read out loud 10. The right to not defend your tastes
The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.
Customer conversion is dependent on the right customer conversation.
Sam Walton's values are: treat the customer right, take care of your people, be honest in your dealings, pass savings along to the customer, keep things simple, think small, control costs and continuously improve operations.
Today it is time for every child to have a right to life, right to freedom, right to health, right to education, safety, the right to dignity, right to equality, and right to peace.
What's important is that, come the general election, people think the right things of you. They think that you've got the right values and the right policies. And that you're the right kind of person to lead the country.
Right or wrong, the customer is always right.
Virtue means doing the right thing, in relation to the right person, at the right time, to the right extent, in the right manner, and for the right purpose. Thus, to give money away is quite a simple task, but for the act to be virtuous, the donor must give to the right person, for the right purpose, in the right amount, in the right manner, and at the right time.
Based on the timely and helpful responses to my support issues, I feel that I made the right decision to become a customer earlier this year. LuxSci is definitely a quality, customer-oriented business.
The most fatal blow to progress is slavery of the intellect. The most sacred right of humanity is the right to think, and next to the right to think is the right to express that thought without fear.
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