A Quote by Tony Farmer

Retail is selling things that don't come back to customers who do. — © Tony Farmer
Retail is selling things that don't come back to customers who do.
To make a bestseller, there are more customers than just your customers: Selling to the end-user is just one piece of the puzzle. In my case, I needed to first sell myself to the publisher to get marketing support and national retail distribution.
By selling directly to customers, real women, the brand is able to avoid significant retail mark-ups that typically exist in high end fashion.
Lending has come back in retail; it has come back in working capital. It has also come back in other forms, like government contract being given out to companies.
In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.
In the retail business, many people are too consumed with the bottom line. How much am I going to be selling? Am I going to be able to do all the things I need to get done? Instead, if they are at peace and feeling good about themselves - if they are treating customers with love and acting as statesmen and stateswomen and people who are connected to God in a spiritual sense - then every day for them is a real joy.
Customers should complain more. You know, food's expensive nowadays. And these sommeliers come along with their thousand-page wine list and practically throw it in your lap. They're all businessmen and know that customers get intimidated and buy something overpriced. I say, always put them on the spot. 'You come back to me with a red wine at $30, $40. Come back to me with a choice.'
What I've come to find out is it doesn't matter if you're selling a $10,000 gown or toilet paper: The everyday sort of humdrum of customer service and retail is the same.
Customers who have to come back and spend, or customers who just don't want the hassle of leaving - those are the ones who are most worth attracting.
Selling eternal life is an unbeatable business, with no customers ever asking for their money back after the goods are not delivered.
Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.
If you ask who are the customers of education, the customers of education are the society at large, the employers who hire people, things like that. But ultimately I think the customers are the parents. Not even the students but the parents. The problem that we have in this country is that the customers went away. The customers stopped paying attention to their schools, for the most part.
My grandmother was divorced, and she had 10 children herself. She never finished high school. She started selling lace on the side of the road and then grew that into a multimillion-dollar business - a retail store selling mostly furniture and appliances.
My retail partners, they are my brand ambassadors. They're the ones who are selling the shoes to women.
We have been investing in building a mobile-first selling capability by establishing the Consumer Channels Group to strengthen and align the device-selling motion and to expand our impact with OEM, retail channel partners and our operator channel, and by extending it with our opening of Microsoft Stores.
Motivate them, train them, care about them, and make winners out of them... they'll treat the customers right. And if customers are treated right, they'll come back.
I spent my time, growing up, essentially between two things: technology and retail. I was fascinated by selling and loved the idea of making a profit, but I also spent a lot of time on technology.
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