A Quote by Tony Hsieh

Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
I think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
In the first study, Grant and his colleagues analyzed data from one of the five biggest pizza chains in the United States. They discovered that the weekly profits of the stores managed by extroverts were 16 percent higher than the profits of those led by introverts—but only when the employees were passive types who tended to do their job without exercising initiative. Introverted leaders had the exact opposite results. When they worked with employees who actively tried to improve work procedures, their stores outperformed those led by extroverts by more than 14 percent.
Employees who report receiving recognition and praise within the last seven days show increased productivity, get higher scores from customers, and have better safety records. They're just more engaged at work.
Everything is always about people trying to make profit: Profits to this, profits to that, the more the merrier, and there's no end to it.
What makes stocks valuable in the long run isn't the market. It's the profitability of the shares in the companies you own. As corporate profits increase, corporations become more valuable and sooner or later, their shares will sell for a higher price.
The more gifted by nature is a man, the more is deplorable the abuse that he does by using them to shameful ends. A swindler (or crook) of higher condition is more blameworthy than a vulgar scoundrel; an intelligent eveil-doer, having benefited from a higher education, represent a more saddening phenomenon ("phénomène", Fr.) than an unfortune illiterate fellow having commited an offence.
I actually am a capitalist, and I believe in shareholders. But I believe in them as a result of what I do, not as a reason for what I'm doing. The same with profits - profits alone cannot be an objective. It has to have a purpose.
Drug companies say they need to charge ever-higher prices to cover their research costs, but they spend far less on research and development than they do on marketing and administration, and afterwards they actually keep more in profits.
...there is no more strategic issue for a company, or any organization, than its ultimate purpose. For those who think business exists to make a profit, I suggest they think again. Business makes a profit to exist. Surely it must exist for some higher, nobler purpose than that.
If the purpose of life is just to live this life and then die, it's hard to answer the purpose of pain question; but if we can help people see from an eternal perspective - that all of this is working together to prepare us for something higher than we've ever imagined, more noble than we've ever dreamed - then we discover some hope that we can hold on to.
There is a secret to investing that cuts a path directly to the profits that you're looking for. The secret is simplicity. The more elementary your investment style, the more confident you can be of making money in the long run.
I think, at the end of the day, you have to reduce friction to businesses, ideally to zero, so that more and more entrepreneurs can create more and more jobs with higher and higher disposable income.
The sole purpose of marketing is to sell more to more people, more often and at higher prices. There is no other reason to do it.
HCL is a corporation. It is for profits. A corporation stands for its shareholders, its profits, its employees, its discoveries, and its customers.
There are a lot of little tricks you can do to inject a bit more time into the day. Most important is limiting yourself to a 40 hour week, not working 50 hours or 60 or 70. It's just crazy. It's actually irresponsible to you and irresponsible to your family and friends. Why should your employer's profits be more important than your own family? You're not even going to get any of the profits - all you get is not losing your job. It's a very negative system.
I’ve seen how important this concept is in business. To be truly successful, companies need to have a corporate mission that is bigger than making a profit. We try to follow that at salesforce.com, where we give 1% of our equity, 1% of our profits, and 1% of our employees’ time to the community. By integrating philanthropy into our business model our employees feel that they do much more than just work at our company. By sharing a common and important mission, we are united and focused, and have found a secret weapon that ensures we always win.
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