A Quote by Virginia Postrel
Like Disneyland, luxury retailers have long had to figure out how to overcome customers' natural inertia. Unlike less pricey stores, they tend not to attract idle browsers who make impulse purchases.
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Retailers are treating everyone the same way who walks in their stores and this doesn't make sense in the world we live in where all customers are not equal.
I just started trying to figure out how to write [something] which was unlike anything anybody had ever seen, and once I felt like I had figured that out I tried to figure out what kind of book I could write that would be unlike anything anybody had ever seen. When I started writing A Million Little Pieces I felt like it was the right story with the style I had been looking for, and I just kept going.
The best way to hold customers is to constantly figure out how to give them more for less.
We deeply regret and are very sorry that some of our customers' payment cards were used fraudulently after making purchases at our stores.
If the majority of people of a country, no matter how great its natural resources, organize and conspire to get more out and put less in, to do less and get more, how long will, how long can it last?
The point is... you'd better figure out what your Customers - the Customers you want - value. Because that's what they'll buy. Anything else is a waste of their money, and they'll figure that out in a hurry.
The easiest way to figure out who the customer is in an online space is to figure out who is paying for the thing. Usually, the people paying are the customers. So on Facebook, the people paying are marketers. That makes them the customers. And it means we are the product being delivered to those customers.
Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our stores, and we had to compete with other employers for our employees.
I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.
Evaluate. Long experience had taught me to evaluate and assess. When the unexpected gets dumped on you, don’t waste time. Don’t figure out how or why it happened. Don’t recriminate. Don’t figure out whose fault it is. Don’t work out how to avoid the same mistake next time. All of that you do later. If you survive.
There is a great inertia about all military operations of any size. But once this inertia has been overcome and underway they are almost as hard to arrest as to initiate.
You can figure out how bad a person you are by how soon after September 11th you masturbated, like how long you waited... and for me it was between the two buildings going down... I had to do it, otherwise they'd win.
I had my own label, Rising Force Records, and made records, but had them distributed to the chains, to the retailers, but the retailers are gone - there's no physical sales anymore - so I'm not gonna make the CDs and have 'em put into trucks to go nowhere.
You don't have to fit into a particular box. You fit into a box that you're comfortable in, and you'll attract people with like minds. It took me a while to figure this out, but there are many ideals. You have to figure right what's best for you and that will radiate out of you. I think a certain amount of letting go and being brave and not being afraid to make mistakes to get there.
Women tend to have a better track record in investing - when they invest - than men do, because they tend to take a longer-term perspective. They tend to trade less. They tend to shift in and out of stocks or mutual funds less often.
We need to figure out a 'harvest system' to collect the produce that stores don't put out for customers to buy because it's not perfect looking. Frankly, the stuff left to rot in the storeroom is more beautiful to me than the perfect carrot. I'm a gnarly carrot kind of guy.
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