A Quote by W. Edwards Deming
If you wait for people to come to you, you'll only get small problems. You must go and find them. The big problems are where people don't realize they have one in the first place.
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When you travel you realize how small you are. You need to be humble. You can't be a big, brash American. You think you have problems. You leave the States and you see people have bigger problems than you, much worse problems than you. They have nothing to eat, they have no water, they have no shelter, they have a terrible government. So you realize we complain about the government, we complain about food, whatever it is, and go somewhere else and you think, "Now I realize," you say, "Why people want to come to America."
I know people's problems: the problems of those who work hard, who must slave away. The couples who have two incomes but who can nevertheless barely cover their rent. The people who get stuck in traffic on their way to work. The people who have to wait in vain for a train to come just as they are supposed to be picking up their children from daycare. I can say with a clear conscience to those people: I understand your problems. And I will do all I can to decrease them.
When people come to you with problems or challenges, don't automatically solve them. As a mama bear, you want to take care of your cubs, so you tend to be protective and insulate them against all those things. But if you keep solving problems for your people, they don't learn how to actually solve problems for themselves, and it doesn't scale. Make sure that when people come in with challenges and problems, the first thing you're doing is actually putting it back to them and saying: "What do you think we should do about it? How do you think we should approach this?".
The first thing I look at is, 'Is the entrepreneur going after really big problems, to the extent that it feels scary when they talk about it?' You wonder if the idea is possible. I have seen that a lot of times, people go after small problems, and that's a sign that they are not confident.
What I can do is to go out and talk about the problems and solutions, make people aware of the scope of the problems, get them to become advocates for a turnaround, and convince them to develop an action plan, targeted to their community, to deal with young people. [They need to] find out what the kids want to do - dances, midnight-basketball leagues.
Just to show I had everything working against me: I'm small, my memory isn't all there, but I was a hard worker and I wanted people to realize, you may have weight problems working against you, height problems, whatever, but you can still conquer it and go for your dreams.
When things go wrong in our life and we encounter difficult situations, we tend to regard the situation itself as our problem, but in reality whatever problems we experience come from the side of the mind. If we were to respond to difficult situations with a positive or peaceful mind they would not be problems for us; indeed, we may even come to regard them as challenges or opportunities for growth and development. Problems arise only if we respond to difficulties with a negative state of mind. Therefore, if we want to be free from problems, we must transform our mind.
You must know the big ideas in the big disciplines, and use them routinely - all of them, not just a few. Most people are trained in one model - economics, for example - and try to solve all problems in one way. You know the old saying: to the man with a hammer, the world looks like a nail. This is a dumb way of handling problems.
People don't realize that we, we meaning people in show business, have the same problems as everyone else. Money doesn't change that. Fame doesn't change that. Sometimes that brings on more problems. You know, it's just a different kind of problems.
We must break problems down into small, digestible bits. We must define the concepts that we use and explain what components they consist of. We must tackle small problems.
Sometimes you get a team that has almost forgotten how to win. That's maybe fallen away from the standards that should be set at this level. Some are big problems, some of them are small problems.
We had every problems starting a big top could have. The tent fell down on the first day. We had problems getting people into the shows. It was only with the courage and arrogance of youth that we survived.
The big problems are where people don't realise they have one in the first place.
There’s only one Earth, and it’s tiny, but evil human leaders avoid problems they don’t want to resolve by giving them names which make the problems sound like they’re taking place in a different world: they make people not care about other people dying of starvation by calling the place the dying live “the third world.
People are not so dreadful when you know them. That's what you have to remember! And everybody has problems, not just you, but practically everybody has got some problems. You think of yourself as having the only problems, as being the only one who is disappointed. But just look around you and you will see lots of people as disappointed as you are.
When you get your self realization or your second birth you become entitled to an awareness by which you can find out the roots of everything. You can find out the roots why people get sick, you can find out why there are incurable diseases, you can find out why there are psychological problems, you can find out why there are moral crisises, you can find out why there are political problems, why there are economic problems.
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