A Quote by W. Edwards Deming

You cannot inspect quality into the product; it is already there. — © W. Edwards Deming
You cannot inspect quality into the product; it is already there.
We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
Worry is the product of a future that we cannot guarantee and guilt is the product of a past we cannot change.
Social enables word of mouth at an unprecedented scale. Its most powerful effect, through reviews and recommendations, is to put product quality and value for money as the key to success in commerce. Social brings a level of transparency that prevents marketers from advertising their way to success without underlying product quality.
We talk about the quality of product and service. What about the quality of our relationships and the quality of our communications and the quality of our promises to each other?
The tricks and artifices of advertising are available to the seller of the better product no less than to the seller of the poorer product. But only the former enjoys the advantage derived from the better quality of his product.
No amount of tools can help a bad product. You have to remain genuine in your product development innovation and quality.
I'm a firm believer in quality > quantity, and I think it's important to have high standards in any product creation product.
I believe that quality level is determined primarily by the actual design of the product itself, not by quality control in the production process.
What characteristics are most important in creative workers? One quality you need is inventiveness. You need to be able to take whatever product or service you are providing and figure out ways of making it better, faster, cheaper. The other quality is empathy and insight into what people might want, even though they don't even know their wants, probably because there's no product or service to test their wants.
What I do is provide a quality product with a quality taste, that's sustainable, and present it with a proper price structure so when people see it on the shelves, they will want to try it.
One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass.
I'm very particular about the pizza that I eat. Godfather's is still a premium-quality product, and I cannot always find that. It's got to be as good as Godfather's or I won't eat it.
Quality is made in the board room. A worker can deliver lower quality, but she cannot deliver quality better than the system allow.
The presidency is not an office job. If I only sit in the office in Dar es Salaam, I'm not running the country. I visit the country to inspect development programmes, to inspect activities, to see how things are going, how the government agenda is being implemented, what are the teething issues.
To speak only of food inspections: the United States currently imports 80% of its seafood, 32% of its fruits and nuts, 13% of its vegetables, and 10% of its meats. In 2007, these foods arrived in 25,000 shipments a day from about 100 countries. The FDA was able to inspect about 1% of these shipments, down from 8% in 1992. In contrast, the USDA is able to inspect 16% of the foods under its purview. By one assessment, the FDA has become so short-staffed that it would take the agency 1,900 years to inspect every foreign plant that exports food to the United States.
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