A Quote by W. Edwards Deming

The most important things cannot be measured. — © W. Edwards Deming
The most important things cannot be measured.
The importance of pedestrian public spaces cannot be measured, but most other important things in life cannot be measured either: Friendship, beauty, love and loyalty are examples. Parks and other pedestrian places are essential to a city's happiness.
A woman is often measured by the things she cannot control. She is measured by the way her body curves or doesn't curve, by where she is flat or straight or round. She is measured by 36-24-36 and inches and ages and numbers, by all the outside things that don’t ever add up to who she is on the inside. And so if a woman is to be measured, let her be measured by the things she can control, by who she is and who she is trying to become. Because as every woman knows, measurements are only statistics... and STATISTICS LIE.
Since I'm a novelist I'm the opposite of you - I believe that what's most important is what cannot be measured. I'm not denying your way of thinking, but the greater part of people's lives consist of things that are unmeasurable, and trying to change all these to something measurable is realistically impossible.
Our scientific age demands that we provide definitions, measurements, and statistics in order to be taken seriously. Yet most of the important things in life cannot be precisely defined or measured. Can we define or measure love, beauty, friendship, or decency, for example?
...the most important things we need to manage can't be measured.
What is important is how much service you can give to the world and how much better you can make things. These are important things. These are all that are important. A bank account never measured the worth of a man. His ability to help measured his worth and that's all. A bank account can assist one to help but where it ceases to do that it becomes useless.
Some parts of the population are starting to realize that character is extremely important and that it cannot be measured by the things we like to measure it by: the tabloids and so forth. Character is crucially important to a leader, to be a moral leader, and we'd better make it primary on our list or we're going to keep getting more of the same.
The most valuable things in life are not measured in monetary terms. The really important things are not houses and lands, stocks and bonds, automobiles and real state, but friendships, trust, confidence, empathy, mercy, love and faith.
Now it is time to turn to an older wisdom that, while respecting material comfort and security as a basic right of all, also recognises that many of the most valuable things in life cannot be measured.
The first step is to measure whatever can easily be measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide.
Measure what can be measured, and make measureable what cannot be measured.
Sometimes the most important things that we do are things we cannot measure.
The scale, properly speaking, does not permit the measure of the intelligence, because intellectual qualities are not superposable, and therefore cannot be measured as linear surfaces are measured.
The most important things cannot be spoken; that’s why there’s music.
Do one thing at a time. Start the day with a list of things you have to do, and do the most important things first. Even if you don't get the list done, you've gotten the most important things done. So many people spend so much time on things that aren't important.
By realizing that we are ignorant of the most important things, we realize at the same time that the most important thing for us, or the one thing needful, is quest for knowledge of the most important things or quest for wisdom.
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