A Quote by W. Edwards Deming

We must satisfy our customers.

W. Edwards Deming

Quote Topics

Customers Must Our Satisfy

Quote Author

W. Edwards Deming
American - Scientist
October 14, 1900 - December 20, 1993

To prosper soundly in business, you must satisfy not only your customers, but you must lay yourself out to satisfy also the men who make your product and the men who sell it.

Harry Bassett

It is no longer enough to satisfy your customers. You must delight them.

Philip Kotler

Starting my own business was kind of a wakeup call in a number of different ways. I had to meet a payroll every week, and we had to satisfy customers, and we had competitors that we had to compete with in order to have those customers come into our stores, and we had to compete with other employers for our employees.

John Mackey

Businesses are not paid to reform customers. They are paid to satisfy customers.

Peter Drucker

In the process of gaining our rightful place, we must not be guilty of wrongful deeds. Let us not seek to satisfy our thirst for freedom by drinking from the cup of bitterness and hatred. We must forever conduct our struggle on the high plane of dignity and discipline.

Martin Luther King, Jr.

If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.

Ron Kaufman

I should love to satisfy all, if I possibly can; but in trying to satisfy all, I may be able to satisfy none. I have, therefore, arrived at the conclusion that the best course is to satisfy one’s own conscience and leave the world to form its own judgment, favorable or otherwise.

Mahatma Gandhi

We have to broaden our appeal to more customers than simply high-end customers. We have to understand that, in the aggregate, there are fewer customers out there, so we have to appeal to them all.

Glenn Tilton

When you are in business for a long time, you go through good times and bad times. When you go through bad times, you learn to control costs, satisfy customers better, satisfy employees better and become more transparent. Therefore, you build character in the company.

N. R. Narayana Murthy

Israel must take decisions that are good to Israel. We must not try to satisfy anyone else, including our closest ally, the United States of America.

Danny Danon

Our view is that younger customers love our digital offering, our mobile banking applications and so on. Older customers expect relationship managers and want much more personal attention in terms of their needs.

Uday Kotak

If you look at our customers, our customers tend to be really high-end people who make big, sophisticated systems.

James Gosling

We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.

Howard Schultz

Sometimes there are customers who get in difficulty because of situations that are out of their control. These are customers with genuine needs, and the role of the bank is to accommodate these customers, and there is a real need to reschedule the loans of these customers.

Abdul Aziz Al Ghurair

I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group of our employees - that there's a new spirit at United.