A Quote by W. Edwards Deming

For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.
If you owe money, you can't pay them out. You just pay for everything, you do smart things, you eventually get very rich. If you do smart things and use leverage and do one wrong thing along the way, it could wipe you out, because anything times zero is zero. But it's reinforcing when the people around you are doing it successfully, you're doing it successfully, and it's a lot like Cinderella at the ball. [...] And everybody thinks they're going to leave at two minutes to 12.
It's phenomenal the kind of support Donald Trump has, despite the best efforts to suppress it, and those efforts are being made, I think it's profound, the number of people.
Equality legislation, and audits on gender pay gaps, ethnicity and disability, - within companies and public authorities - all aim to stamp out the informal transfer of power through social networks, in favour of appointment through genuine merit.
People like Donald Trump, who paid zero in taxes, zero for our vets, zero for our military, zero for health and education, that is wrong.
The goal of a private company is, first, zero to one. Get past the product market fit, figure out whether people actually care about what you're trying to build and someone will pay you money for that. That's the zero to one problem. So scaling, one through N, is figuring out can you do that at scale and how big is the scale. And when people pay you more than what it costs for you to make it, does that equation end up leaving you with money left over, i.e. profits.
The reality is that zero defects in products plus zero pollution plus zero risk on the job is equivalent to maximum growth of government plus zero economic growth plus runaway inflation.
There is a major ingredient missing from our perception of how changes are brought about; that ingredient is power.
Knowledge is now accepted as the best we humans can do at the moment, but with the hope that we will turn out to be wrong - and thus to advance our knowledge. What's happening to networked knowledge seems to make it much closer to the scientific idea of what knowledge is.
Software never was perfect and won't get perfect. But is that a license to create garbage? The missing ingredient is our reluctance to quantify quality.
One need not be eminent in any part of profound knowledge in order to understand it and to apply it. The various segments of the system of profound knowledge cannot be separated. They interact with each other. For example knowledge about psychology is incomplete without knowledge of variation.
The goal of a private company is, first, zero to one: Get past the product-market fit; figure out whether people actually care about what you're trying to build and someone will pay you money for that. That's the zero to one problem.
There is merit without rank, but there is no rank without some merit.
Some people displease with merit, and others' very faults and defects are pleasing.
The best ground untilled, soonest runs out into rank weeds. A man of knowledge that is negligent or uncorrected, cannot but grow wild and godless.
Whereas most technologies tend to automate workers on the periphery doing menial tasks, blockchains automate away the center. Instead of putting the taxi driver out of a job, blockchain puts Uber out of a job and lets the taxi drivers work with the customer directly.
Philosophy arises from an unusually obstinate attempt to arrive at real knowledge. What passes for knowledge in ordinary life suffers from three defects: it is cocksure, vague and self-contradictory. The first step towards philosophy consists in becoming aware of these defects, not in order to rest content with a lazy scepticism, but in order to substitute an amended kind of knowledge which shall be tentative, precise and self-consistent.
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