A Quote by W. Edwards Deming
The principles and methods for improvement are the same for service as for manufacturing. The actual application differs, of course, from one product to another, and from one type of service to another.
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The main difference between service and manufacturing is the service department doesn't know that they have a product.
If you think of the product as a service, then the separate parts make no sense - the point of a product is to offer great experiences to its owner, which means that it offers a service. And that experience, that service, comprises the totality of its parts: The whole is indeed made up of all of the parts. The real value of a product consists of far more than the product's components.
No product is an island. A product is more than the product. It is a cohesive, integrated set of experiences. Think through all of the stages of a product or service - from initial intentions through final reflections, from first usage to help, service, and maintenance. Make them all work together seamlessly. That's systems thinking.
Four things have almost invariably followed the imposition of controls to keep prices below the level they would reach under supply and demand in a free market: (1) increased use of the product or service whose price is controlled, (2) Reduced supply of the same product or service, (3) quality deterioration, (4) black markets.
We don`t have a manufacturing base. We don`t have a middle-class jobs growing at all. All we have is a few rich people and a service industry to service them.
If you are ready to put a product or service on the market, look at that product or service and see how you can test it inexpensively. Keep in mind, you'll only need one; you don't need 1,000 to get the answer.
The Liberal Party abandoned the principles of reform and social liberalism and has become, instead, just another piece of political machinery in the service of corporatism.
A brand is the set of expectations, memories, stores and relationships that, taken together, account for a consumer's decision to choose one product or service over another.
If you are a serious writer or just a normal one, in one way or another, you are writing in the service of freedom. All writers know, understand, or dream that their work will be in the service of freedom.
Everybody's excited about the new service economy, even though there is no actual service as near as I can tell.
For food service industry and retail, I'm for the minimum wage being increased to at least $12. Not for manufacturing. Software and robotics are going to revolutionize manufacturing in the next 10 years. In the meantime, we have to compete with overseas manufacturing.
New product and new types of service are generated, not by asking the consumer, but by knowledge, imagination, innovation, risk, trial and error on the part of the producer, backed by enough capital to develop the product or service and to stay in business during the learn months of introduction.
The key to growing a business is that you need to be meeting some segment of the consumer's needs. If you've got a small business and a product or service that is not popular, you simply have to change your product or service to be more popular.
Perform anonymous service. Whenever we do good for others anonymously, our sense of intrinsic worth and self-respect increases. ... Selfless service has always been one of the most powerful methods of influence.
When a company is charging money for a product - as Evernote does for all above its most basic service, and same for Dropbox and SugarSync - you understand its incentive for sticking with that product.
Like the destroyer, the submarine has created its own type of officer and man with language and traditions apart from the rest of the service, and yet at the heart unchangingly of the Service
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