A Quote by Yvon Chouinard

While our managers debated what steps to take to address the sales and cash-flow crisis, I began to lead week-long employee seminars in what we called Philosophies. We'd take a busload at a time to places like Yosemite or the Marin Headlands above San Francisco, camp out, and gather under the trees to talk. The goal was to teach every employee in the company our business and environmental ethics and values.

Yvon Chouinard

Quote Topics

Above Address Began Business Camp Cash Company Crisis Employee Environmental Ethics Every Flow Francisco Gather Goal Lead Like Long Managers Our Out Places Sales San San Francisco Seminars Steps Take Talk Teach Time Trees Values Week While Yosemite

Quote Author

Yvon Chouinard
American - Businessman
Born: 1938

Too often we measure everything and understand nothing. The three most important things you need to measure in a business are customer satisfaction, employee satisfaction, and cash flow. If you’re growing customer satisfaction, your global market share is sure to grow, too. Employee satisfaction gets you productivity, quality, pride, and creativity. And cash flow is the pulse—the key vital sign of a company.

Jack Welch

Without doubt, there are lots of ways to measure the pulse of a business. But if you have employee engagement, customer satisfaction, and cash flow right, you can be sure your company is healthy and on the way to winning.

Jack Welch

When I work in San Francisco doing stand-up, I usually schedule it for July, and we'll drive up the coast and camp in Santa Barbara, San Luis Obispo, Big Sur, and we'll just camp our way up the coast, and then we'll get to San Francisco and hang out there for four days.

Greg Fitzsimmons

The talented employee may join a company because of its charismatic leaders, its generous benefits, and its world-class training programs, but how long that employee stays and how productive he is while he is there is determined by his relationship with his immediate supervisor.

Marcus Buckingham

If you are clear where you are going and you take several steps in that direction every day, you eventually have to get there. If I head north out of Santa Barbara and take five steps a day, eventually I have to end up in San Francisco. So decide what you want, write it down, review it constantly, and each day do something that moves you toward those goals.

Jack Canfield

Engaging in social business is beneficial to a company because it leverages on business competencies to address social issues, involves one-time investment with sustainable results, and produces other positive effects such as employee motivation and improved organizational culture.

Muhammad Yunus

What you should be in a rush for isn't necessarily the immediate monetary return, but it's to know that this equation existing between an employee and a company is being honored. What's the equation? I'm going to give you my most precious thing that I have - my time and my reputation. That's what the employee says. And the company says I'm going to take your time and your reputation and direct it at things that we believe collectively have a huge impact opportunity to do something extremely positive. And that positivity will get measured in impact and also economic upside.

Chamath Palihapitiya

A boss who interrupts an employee a lot is called an extrovert, whereas an employee who interrupts a boss too often is called an ex-employee.

John Ortberg

If I had to run a company on three measures, those measures would be customer satisfaction, employee satisfaction and cash flow.

Jack Welch

I want to make sure we are spending wisely and using our resources effectively to address the issues facing San Francisco, while reaching residents throughout our entire City.

London Breed

The problem the world faces today is that only one-third of the world's population lives in decent circumstances, while half the population of the world lives on one or two dollars a day. And even as we have this poverty and backwardness, we are facing a global environmental crisis. We need developmental models that will take into account the specific and unique position of each country and at the same time will address the environmental crisis.

Mikhail Gorbachev

I have the ability and the will to lead San Francisco in building more housing. Without it, people like me who grew up in San Francisco, and people who came here for the values we embrace will simply not be able to stay.

London Breed

There are only three measurements that tell you nearly everything you need to know about your organization's overall performance: employee engagement, customer satisfaction, and cash flow...It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve it.

Jack Welch

I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.

Akio Morita

I would stay two years in San Francisco, then move to New York in the summer of 1991, for the love of a man who lived there. When I arrived in New York, I had a job waiting for me, courtesy of a bookstore I'd worked at in San Francisco, A Different Light. They had a New York store as well, and arranged an employee transfer.