A Quote by Howard Schultz
We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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People don't change very much, and the things life ends up being about don't change from generation to generation. Life is about love. And people's stories don't really change. Your environment changes dramatically, technology changes, but people don't change, in the way our minds work.
One thing I would say about the Indian consumer is that as much change and as much technology, innovation that you offer to the Indian consumer, the Indian consumer is very receptive and actually keep expecting more, and we have had that great experience.
What I mean by it, and roughly what most biologists who talk about culture mean by it, is either behavior itself, or information that leads to behavior. Information that is picked up through social learning - so, from being with, watching, being taught by others. It's a way that individuals behave or get information about how they will behave that comes directly from the behavior of others.
When I grew up, I grew up in the middle of nowhere. I wasn't really able to have access to people other than like, my family, so being able to just have that access to people and technology to really change the world is incredible.
Nothing we do in this great capital can change the fact that factories or information can flash across the world, that people can move money around in the blink of an eye... Nothing can change the fact that technology can be adopted, once created, by people all across the world and then rapidly adapted in new and different ways by people who have a little different take on the way that technology works.
I am much more optimistic about consumer-driven change than I am governmental change. Anything can happen in government, but I do think we consumers can drive true change.
This would only come if you have a revolutionary change in technology like the jet brought about.
The evolving social and digital media platforms and highly innovative and relevant payment capabilities are causing seismic changes in consumer behavior and creating equally disruptive opportunities for business.
No amount of technology is going to change the fact that people process information visually.
Only when you find the courage to say something to someone that might influence a change in your behavior, does that behavior change.
If the founders of a start-up are considering selling it, I'd advise them to consider the synergies. Could the buyer give you access to something you don't have now, like a certain technology? Would it make your life easier? Are you looking for a change? Things will change, so you have to be ready for that.
The technology is not only the way we change stories, but also changing the relationship to the consumer.
People's behavior will change with technology. I know very few young people who can't type out a text message on their phone with one thumb, for instance.
Information does not change behavior. Practices do.
If people want change, then they will find a way to get that change. So, whatever technology they may or may not have used was neither a necessary nor sufficient case for getting to the outcome that they got to, but having people who wanted change was.
I think a lot of people want people who actually have qualities they don't find attractive as a way of being able to change them. It's fascinating, because people think if they can change the other person, they can change themselves. It's a complex phenomenon. It's a fantasy that's actually about being able to come to terms with ourselves.
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