A Quote by John Caudwell

Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.

John Caudwell

Quote Topics

Achieve Actually Advice Ask Because Best Business Customer Customer Service Deliver Give Good Good Customer Service Like Like You People Possible Really Sale Sales Service Shows Then Training Value Will

Quote Author

John Caudwell
English - Businessman
Born: October 7, 1952

The idea for Not For Sale originated as a simple brand to tell as many people as possible about what we are trying to achieve - "people are not for sale". The brand is a straight forward message and communicates the mission clearly.

David Batstone

I'm a sucker for a sale. I don't understand why anyone wants to pay full price for anything because everything goes on sale. I love sale websites. In fact - this is almost kind of embarrassing - I'm coming from an Isabel Marant sample sale.

Busy Philipps

One sister for sale, One sister for sale, One crying and spying young sister for sale I'm really not kidding so who'll start the bidding Do I hear a dollar? A nickle? A penny? Oh isnt there isnt there isnt there any One person who will buy this sister for sale This crying spying old young sister for sale.

Shel Silverstein

Ask for the sale when the mood is right. The worst possible place is in the prospects' office. Best place is a business breakfast, lunch or dinner. Next best is your office. Next best is a trade show. Ask early, and ask often.

Jeffrey Gitomer

Never Get Into An Argument With A Customer. If You Win The Argument You Will Almost Invariably Lose The Sale. And I Don't Like Your Chances For A Sale If You Lose The Argument Either.

David Foreman

Selling is a person-to-person business. You cannot send the sales manual out to make the sale. Sales manuals have no legs and no voice.

Jim Rohn

My mom was a garage sale person, save money. Come on in to the garage sale, you might find a shirt. She'd get in that garage sale and point stuff out to you. There's a good fork for a nickel. Yeah, that's beautiful. It's a little high. If it were three cents I'd snap it up.

Louie Anderson

To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.

Richard Branson

The traditional selling models, methods, and techniques that most of us have been trained to use work best in small sales. For now, let me define small as a sale which can normally be completed in a single call and which involves a low dollar value. Unfortunately, these tried-and-true low-value sales techniques, most of them dating from the 1920s, don't work today.

Neil Rackham

Never count on making a good sale. Have the purchase price be so attractive that even a mediocre sale gives good results.

Warren Buffett

If you make a sale, you can make a living. If you make an investment of time and good service in a customer, you can make a fortune.

Jim Rohn

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Jeffrey Gitomer

What you can do is ask: 'What is the value to the customer? What are they willing to pay for?' Then, deliver great products and services.

Greg Brenneman

A manufacturer is not through with his customer when a sale is completed. He has then only started with his customer.

Henry Ford

A lot of companies think sales is, like, a necessary evil. Sales is really the most noble part of the business because it's the part that brings the solution together with the customer's need.