A Quote by Don Peppers

Empathy is the ultimate form of customer insight.

Don Peppers

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Customer Empathy Form Insight Ultimate

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Don Peppers
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Born: October 1, 1950

I needed people to deliver my feelings back to me in a form that was legible. Which is a superlative kind of empathy to seek, or to supply: an empathy that rearticulates more clearly what it's shown.

Leslie Jamison

When you open up to the ultimate, immediately it pours into you. You are no longer an ordinary human being - you have transcended. Your insight has become the insight of the whole existence. Now you are no longer separate - you have found your roots.

Rajneesh

If evil is empathy erosion, and empathy erosion is a form of illness, then evil turns out to be nothing more than a particularly awful psychological disorder.

Paul Bloom

The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.

Fred Wilson

Empathy isn’t just listening, it’s asking the questions whose answers need to be listened to. Empathy requires inquiry as much as imagination. Empathy requires knowing you know nothing. Empathy means acknowledging a horizon of context that extends perpetually beyond what you can see.

Leslie Jamison

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

Fabrizio Moreira

Empathy is cloaked in our actions - as in, we might be experiencing empathy but not realize it's empathy.

Leslie Jamison

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.

Albert Houtum-Schindler

Deep insight will always, like Nature, ultimate its thought in a thing.

Ralph Waldo Emerson

It would follow that 'significant form' was form behind which we catch a sense of ultimate reality.

Clive Bell

I think that's almost what it is sometimes if you sum up what acting is. It's just the ultimate expression of empathy.

Emily Blunt

One of the ultimate challenges for biology is to understand the brain's processing of unconscious and conscious perception, emotion, and empathy.

Eric Kandel

I always want to know whether the customers are satisfied; customer satisfaction is, after all, my ultimate goal!

Niki Lauda

In the age of revolution it is not knowledge that produces new wealth, but insight - insight into opportunities for discontinuous innovation. Discovery is the journey; insight is the destination. You must become your own seer.

Gary Hamel

In some mysterious way, once one has gained an insight into human nature, that insight grows from day to day, and he to whom it has given to experience vicariously even one single form of earthly suffering acquires, by reason of this tragic lesson, an understanding of all its forms, even those most foreign to him, and apparently abnormal.

Stefan Zweig

The root of compassion is not empathy; that is kindness. Kindness is great, but it is not the ultimate compassion. Ultimate compassion relieves the suffering that comes from separateness. The suffering that comes from separateness is relieved only when you are fully present with another person, not when you are separately present.

Ram Dass

A Quote by Don Peppers

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