A Quote by Dan Bongino
Because we've always done it that way.' During my 12-year tenure as a special agent with the U.S. Secret Service, I heard those words all too often. The agency, in my experience, has an entrenched management culture resistant to change.
Related Quotes
To reform the Secret Service, the agency needs a director from outside the agency who will be immune from that culture and not beholden to entrenched bureaucrats within the agency.
I joined the Secret Service in June 1999 as a special agent and vividly remember an agency brimming with pride.
The truth is that no internal reviews or congressional hearings will change the Secret Service's broken management culture. It needs better leadership.
As a proud former Secret Service agent, it's tough to stand by and watch the agency struggle.
Let's give it up for the Secret Service. I don't want to be too hard on those guys. You know, because they're the only law enforcement agency that will get in trouble if a black man gets shot.
Most major domestic programs got more money this year, and they're used to reflect the priorities of the upcoming year. One good example is, the Secret Service is getting $268 extra dollars because it's a presidential election year and the agency's going to be under more demands.
Politics and government have been a terrible place to invest; education has been a terrible place to invest, but that is because the entrenched interests make it a terrible place to invest. The way you invest in those sectors is you go against the entrenched interests; you try and disrupt the entrenched interests, not to service them.
You can’t mandate [cultural change], can’t engineer it. What you can do is create the conditions for transformation. You can provide incentives. You can define the marketplace realities and goals. But then you have to trust. In fact, in the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
Fixing culture is the most critical ? and the most di?cult ? part of a corporate transformation… In the end, management doesn’t change culture. Management invites the workforce itself to change the culture.
I was pretending, the way I often did, pretending to have a personality. I can't help it, it's what I've always done: The way some women change fashion regularly, I change personalities. What persona feels good, what's coveted, what's au courant? I think most people do this, they just don't admit it, or else they settle on one persona because they are too lazy or stupid to pull a switch.
I don't know if I'd want to be a Secret Service agent. In the movies, it's exciting and romantic and all that. Really, most of their job is standing in a hallway for 12 hours making sure somebody doesn't come through a doorway off of a stairwell.
[My kids] complained about Secret Service as they became teenagers, and Secret Service has done the very best job they could accommodating them, so it hasn't restricted any of their activities.
Words are merely utterances: noises that stand for feelings, thoughts, and experience. They are symbols. Signs. Insignias. They are not Truth. They are not the real thing. In fact, you place so little value on experience that when what your experience of God differs from what you've heard of God, you automatically discard the experience and own the words, when it should be just the other way around.
As director of CIA, I was responsible for everything done in the agency's name, and it didn't matter whether that was done by an agency employee, a government contractor, a liaison service on our behalf, or a source on our behalf.
Technology-fueled change is happening so fast that even a six-month-old process could be outdated. Saying this is the way it's always been done not only makes you sound lazy and resistant to change, but it could make your boss wonder why you haven't tried to improve things on your own.
I always change my words in everything I do. I make the language fit, because I know the character from the inside out. Often character actors are not in a position to do that, but I do it. I don't change any cue and I never change anybody else's lines, but I make my own words fit my mouth.
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