A Quote by Richard Thaler
The lesson for businesses is you are dealing with real people. Those are your customers, those are your employees, those are your bosses, and the better you understand how real people tick, the more successfully you will be able to accomplish your goals.
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The way in which you accomplish your goals and help your customers needs to be very flexible depending upon how those customers are reacting in real time.
You have to connect with your market and your employees. First, understand that what your market says is fact and what you say is opinion. Then, take the time to create a good connection with your employees. Without those two key connections, your business will be stuck in mediocrity forever.
You come across those real, genuine friendships so rarely in your life and they are so precious, you know the people who really have your back, who love you unconditionally and aren't your family. You don't stumble across those people very often.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
If your employees are disengaged, and they don't take care of your customers, it doesn't matter how good your strategy is - your customers will still go somewhere else.
We should all know this: that listening is not talking; [it] is the gifted and great role and the imaginative role. And the true listener is much more beloved, magnetic than the talker, and he is more effective, and learns more and does more good. And so try listening. Listen to your wife, your husband, your father, your mother, your children, your friends; to those who love you and those who don't, to those who bore you, to your enemies. It will work a small miracle. And perhaps a great one.
Are you balanced? Do you share your time, your energy, your life, as much with yourself as you do with those around you?. . . . Know your limits. You are one of the most important people you need to look after and love. Balance your time, your energy, your life with those around you. You'll be able to give more freely and joyfully as a result, and you'll be more open to the gifts of the universe. It's not wrong to give to others. But it's okay to say yes to ourselves, too.
Here is good news to those to whom enthusiasm does not come naturally: It can be cultivated. At first, you must consciously put your eyes, your voice, your spirit-in a word, yourself-into your appreciation of people and events and things. Do this around your home, at your work, and in your social contacts, and you will be surprised at how quickly it will become second nature. You will find yourself living in a more gracious and enthusiastic world, for your enthusiasm will be reflected back to you from the people to whom you give it.
Darren Hardy has written a new bible for the self-improvement space. If you are looking for the real deal-a real program, with real tools that can change your life and make your dreams a reality-The Compound Effect is it! I plan to use this book to go back and look at what I need to again work on in my own life! Buy ten copies, one for yourself and nine more for those you love, and pass them out now-those who get it will thank you!
In a rehearsal room, your real resource as an actor aren't the things around you; your resources are your imagination and your director and the other actors. In those close quarters, your imagination and your skills are what you turn to.
The more closely you get in touch with your dreams, the more able you are to make them real. The more vividly you consider how you want your world to be, the more real and effective tools you will have for making it so.
As you get older, it's important to have goals. When you're a kid you have them, but other people can set them for you, such as your parents, your school... so, as you get older it's nice to have your own goals, which don't have to do with being more famous, or being in bigger movies, or making more money. Those things kind of corrupt your soul.
What a lot of people don't understand is that when you change your thinking, when you accept different concepts, then life mirrors those for you. If you can get the concept that you're worthy and loveable and that you deserve to have a better life, life starts bringing those opportunities to you, because that's your belief system.
If you choose to use your status and influence to raise your voice on behalf of those who have no voice; if you choose to identify not only with the powerful, but with the powerless; if you retain the ability to imagine yourself into the lives of those who do not have your advantages, then it will not only be your proud families who celebrate your existence, but thousands and millions of people whose reality you have helped transform for the better. We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.
If someone betrays you once, it is his fault. If he betrays you twice, it is your fault. Blessed are those who can laugh at themselves, they will never cease to be amused. Obstacles are those frightful things you see when you take your eyes off your goals.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
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