A Quote by Stuart Rose
We live in a world where there are a hell of a lot of new inputs that need to be factored in to your business. It used to be just about your employees and your customers. Now there are all the issues about global warming, about sustainability, about ethics and now about gender and the distribution of wealth.
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Now my mom designs to resign so she runs for US senate, and now at 67 my mom just launched a new company called Women's Leadership Live, she is the cofounder and CEO, and it's all about empowering women to be successful in business however they define success. When you have a role model like that you really don't ever look at gender as an issue and it's about owning your place and taking charge of your role, regardless of what you look like.
Entrepreneurship is all about an idea that creates differentiated business value to one's customers. You must be able to convince your customers about the benefits that association with you or your products will give them. People are ready to pay if they are convinced about your services or products.
My father used to have an expression. He'd say, 'Joey, a job is about a lot more than a paycheck. It's about your dignity. It's about respect. It's about your place in your community.'
Over the next four days, I want you to write about your deepest emotions and thoughts about the most upsetting experience in your life. Really let go and explore your feelings and thoughts about it. In your writing, you might tie this experience to your childhood, your relationship with your parents, people you have loved or love now or even your career. How is this experience related to who you would like to become, who you have been in the past, or who you are now?.
I used to be smaller than I am now, and it didn't make my life any easier. It's not really about your body. It's about what's going on inside, in your head and your heart.
It's not just global warming, it's not just a loss of biodiversity, it's not just the pollution of our oceans and the clearing of our rainforests and all these complicated systems, The [11th Hour] movie talks about the world economy, it talks about politics, it talks about personal transformation and environmental consciousness that we need to have in this generation to implement a lot of these changes that need to occur.
Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management.
I believe everything is autobiographical. If it's not strictly about you, it's your peers, your obsessions, things that make you angry, or things that you've been watching or obsessing about. Preoccupying you for reasons you don't necessarily know, but it's about you. It says a lot about you. It's like when someone tells you their dream and you sit there going, "Do you realize how much you're revealing about yourself right now?" It's kind of embarrassing.
As a leader, you absolutely must expend your energy engaging your frontline employees so that they will take care of customers, who will tell stories about how great your company is to other people, who will become new customers.
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
You have to be passionate about your business. If you don't love your business, you are doing a terrible disservice to your customers and clients, your team members and business partners, your family and yourself.
A lot of people want to be an entrepreneur, so it's important to know that there's a lot of ways to be an entrepreneur. One of the ways is to go about and start your own business. There are also ways that you can gain experience in the context of a larger business, like raising your hand to helm a new office. As you are gaining your skills to run your own business successfully, the first way is to think about how you can do so based on where you already are.
Do something about your life now. You know you are sick and tired of being sick and tired. Don't just think about it, look at it, and complain about it to whoever will listen. Stop conning yourself into being a volunteer victim, or telling the same old story. You are better than that. It's time to stand up for yourself and your dream. This is the one and only life that you have. Don't waste it watching someone's life - on tv, in a movie, a series or reality show. Take your power back and make a move. Live your life on your terms, and create something new in your life. You Deserve!
Your customers don't care about you. They don't care about your product or service. They care about themselves, their dreams, their goals. Now, they will care much more if you help them reach their goals, and to do that, you must understand their goals, as well as their needs and deepest desires.
I don't have emotions about a lot of things. I rarely get angry, I rarely cry. I guess I do get excited a lot, but I don't get sad and enormously happy. I think a lot of people who talk about all that crap are lying. Right now I'm just trying to maintain happiness — that's all I really care about. Anyway, when you're my age and your hormones are kicking in, there's not much besides sex that's on your mind.
The business is about coming up with a business plan and using your relationships and networking and seeing your dreams come true. Everyone on this show has their own business. Fifteen minutes of fame is fleeting. It's about learning the business and creating a new business.
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