A Quote by Edward Felten

And the user may have a higher comfort level deciding what information to provide rather than worrying about what inferences might be made from what they've gathered.
You can fall into a trap, worrying too much about what the audience might think, rather than going from the inside out.
Gratitude always comes into play; research shows that people are happier if they are grateful for the positive things in their lives, rather than worrying about what might be missing.
Even though it is better if the system can be used without documentation, it may be necessary to provide help and documentation. Any such information should be easy to search, focused on the user's task, list concrete steps to be carried out, and not be too large.
as I became Speaker in 1986, I made a point of setting up a public information office to respond to requests and provide information about Parliament and how it functions.
Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.
Tribalism isn't a bad thing. If you're a Facebook user, or Twitter user or Foursquare user or LinkedIn user, those are all tribes... and they may even have sub-tribes. It's not pejorative, it's declarative.
Initiate giving. Don't wait for someone to ask. See what happens - especially to you. You may find that you gain a greater clarity about yourself and about your relationships, as well as more energy rather than less. You may find that, rather than exhausting yourself or your resources, you will replenish them. Such is the power of mindful, selfless generosity. At the deepest level, there is no giver, no gift, and no recipient . . . only the universe rearranging itself.
I'd much rather be worrying about playing that note in tune, and picking out the best way to arrange the song, rather than thinking about pricing for the download. It's not art.
I do think that procrastination evolved in humans for good reasons. If you're trying to stay alive as a human being on the savanna 20,000 years ago, worrying about what's right behind that bush is a lot more important than worrying about what might happen three weeks from now.
There's a level of service that we could provide when we're just at Harvard that we can't provide for all of the colleges, and there's a level of service that we can provide when we're a college network that we wouldn't be able to provide if we went to other types of things.
Practice rather than preach. Make of your life an affirmation, defined by your ideals, not the negation of others. Dare to the level of your capability then go beyond to a higher level.
If a technology is elegant, biodegradable, made from renewable materials and employs a minimum of muscular, water or wind energy, is responsive, beautiful in its way, and challenging to the user in that it develops the user's senses and strength - it may comport with nature.
There is a comfort with design that may be a detail, rather than a building; comfort with form that is time-released and never finished. How do you represent an instruction set that will play out in time? There may be slightly different kinds of documents for representing those forms, and different skills for advocating change outside of our fee-for-service habits.
If someone is depressed they tend to retreat within the inner circle of their comfort zone which in the longer term, may contribute to exacerbating a problem rather than soothing it and if not seeking to expand the comfort zone becomes the norm.
Worrying about inflation now is like worrying about the measles when you might get the plague.
The system should speak the users' language, with words, phrases and concepts familiar to the user, rather than system-oriented terms. Follow real-world conventions, making information appear in a natural and logical order.
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