Top 1200 Customer Loyalty Quotes & Sayings

The only way one can guarantee one's loyalty is love. Loyalty is beyond logic, really.

Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.

I think loyalty to the country, loyalty to the United States is important. I mean it depends on how you define loyalty.

Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and trust to inspire customer loyalty. Chinese brands score low on attributes such as “sophisticated,” “desirable,” “innovative,” “friendly,” and “trustworthy.”

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

If loyalty is, and always has been, perceived as obsolete, why do we continue to praise it? Because loyalty is essential to the most basic things that make life livable. Without loyalty there can be no love. Without loyalty there can be no family. Without loyalty there can be no friendship. Without loyalty there can be no commitment to community or country. And without those things, there can be no society.

Companies and their brands need to reach out and speak directly to consumers, to honor their values, and to form meaningful relationships with them. They must become architects of community, consistently demonstrating the values that their customer community expects in exchange for their loyalty and purchases.

Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.

That loyalty to the country comes ahead of all other loyalties. And this is an absolute loyalty, since one cannot weight it in terms of what one receives.

Leadership is a two-way street, loyalty up and loyalty down. Respect for one's superiors; care for one's crew.

I have never found in a human being loyalty that is comparable to a dog's loyalty.

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

You've got to give loyalty down, if you want loyalty up.

People that had the guts to put their loyalty to the Constitution ahead of their loyalty to their political party were citizen legislators.

The Customer isn't always right. Sometimes the customer is an a**hole. That's the first rule of retail.

Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.

My kind of loyalty was loyalty to one's country, not to its institutions or its office-holders.

The primary rule of business success is loyalty to your employer. That's all right as a theory. What is the matter with loyalty to yourself?

I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your eye off of that. Serving the customer. How does she feel? I feel like the fashion industry has cared a lot about how we look but not about how we feel.

Forget loyalty. Or at least loyalty to one's corporation. Try loyalty to your Rolodex-your network-instead.

When I consider the state of things in our fief, I find that those who hold positions and receive official stipends are incapable of the utmost in loyalty and patriotic service. Loyalty of the usual sort-perhaps, but if it is true loyalty and service you seek, then you must abandon this fief and plan a grass-roots uprising.

The customer is always right! John Wanamaker must be turning in his grave. If you're a customer today, you're an intruder.

Loyalty to the family must be merged into loyalty to the community, loyalty to the community into loyalty to the nation, and loyalty to the nation into loyalty to mankind. The citizen of the future must be a citizen of the world.

The next battle being fought by e-commerce companies will be for customer loyalty.

Businesses that make consumer privacy a point of competitive differentiation will enjoy greater customer loyalty.

Customer satisfaction is worthless. Customer loyalty is priceless.

A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.

What is patriotism but love of the good things we ate in our childhood? I have said elsewhere that the loyalty to Uncle Sam is the loyalty to doughnuts and ham and sweet potatoes and the loyalty to the German Vaterland is the loyalty to Pfannkuchen and Christmas Stollen. As for international understanding, I feel that macaroni has done more for our appreciation of Italy than Mussolini... in food, as in death, we feel the essential brotherhood of mankind.

Does the customer invent new product or service? The customer generates nothing. No customer asked for electric lights. There was gas and gas mantles, which gave good light.

We are reinventing ourselves as a company. Compaq is taking ownership of its customer relationships and accountability of our customer's needs.

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

I think when you take the job, you automatically assume that you work for the president. And you are part of a team. And loyalty is a big thing. It's, you know, as a former governor, I can tell you, loyalty and trust is everything when you're a CEO. And so I can totally understand why Donald Trump is looking for loyalty and trust.

Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.

Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

There is a great deal of talk about loyalty from the bottom to the top. Loyalty from the top down is even more necessary and much less prevalent. One of the most frequently noted characteristics of great men who have remained great is loyalty to their subordinates.

Loyalty to the Nation all the time, loyalty to the Government when it deserves it.

Loyalty to the President is great, but loyalty to truth, integrity, and country is even better.

My whole thing is loyalty. Loyalty over royalty; word is bond.

All of my employees have passion, the philosophy of caring about the customer as an individual customer.

Loyalty, Signor Molteni, not love. Penelope is loyal to Ulysses but we do not know how far she loved him...and as you know people can sometimes be absolutely loyal without loving. In certain cases, in fact, loyalty is form of vengeance, of black-mail, of recovering one's self-respect. Loyalty, not love.

My loyalty to my party ends where my loyalty to my country begins.

The reader is not the customer. The retailer is the customer. So I try to have as much interaction with the retailers as possible because those are my customers.

Loyalty to the country always. Loyalty to the government when it deserves it.

Customer loyalty comes from consistent experience. They learn to count on you.

It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.

The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.

Branding is not merely about differentiating products; it is about striking emotional chords with consumers. It is about cultivating identity, attachment, and trust to inspire customer loyalty. Chinese brands score low on attributes such as 'sophisticated,' 'desirable,' 'innovative,' 'friendly,' and 'trustworthy.'

Loyalty is weird, it kicks in when you dont expect it and the people who deserve loyalty least seem to get it the most.

In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty.

I believe that there is something far nobler than loyalty to any particular man. Loyalty to the truth as we perceive it - loyalty to our duty as we know it - loyalty to the ideals of our brain and heart - is, to my mind, far greater and far nobler than loyalty to the life of any particular man or God. . . .

The best time to do great customer service is when a customer is upset.

I entirely appreciate loyalty to one"s friends, but loyalty to the cause of justice and honor stands above it.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

We are putting a lot of investments behind building customer loyalty. We need to make sure we keep investing in the right tech that will help customers. If we keep doing that well, we will keep progressing.

Welcome to the Customer Revolution, where you are no longer in charge. Your customer is.

When you can show concern about what matters to your customer, that's Business to Customer Loyalty, and you can bet on it, you've just acquired a customer for life.

A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill.

Loyalty to the school to which your parents pay to send you seemed to me like feeling loyalty to Selfridges.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

The first person a customer speaks with has the greatest impact on that customer's impression of Safeway.