Top 1200 Good Customer Service Quotes & Sayings - Page 2

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

Apple Stores Offer the Best Buying Experience and Customer Service On The Planet

Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.

My biggest complaint about customer service is that I am put on hold too long.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

To provide background and physical description and all the rest is of course vital to fiction, but vital only insofar as such detail is in the service of a richly imagined story, rather than in the service of good botany or good philosophy or good geography.

That customer service representative is crazy, if he think I am going to pay that bill.

The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

The motive, if you are to find inner peace, must be an outgoing motive. Service, of course-service. Giving, not getting. Your motive must be good if your work is to have good effect. The secret of life is being of service.

Where's your instruction manual?" I asked him. "What's the baby customer-service number?

A few years ago, users of Internet services began to realize that when an online service is free, you're not the customer. You're the product.

Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

During the early stages of Zoom, I personally emailed every customer who canceled our service.

dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

Americans hate their cable companies - for bumbling installers, on-again-off-again transmissions, peculiar channel selections, and indifferent customer service. The only thing cable subscribers hate more than the cable company is not being able to get what it delivers: multichannel selection and good reception.

The customer service representative hung up on me when I asked to talk to a supervisor.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

It's a very, very tough market. So unless you do a really good job, you buy the right products from the manufacturers, you service the customer, they keep coming back, they bring their friends in, it's all about numbers, numbers, numbers.

Zappos is a customer service company that just happens to sell shoes.

If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong.

The goal as a company is to have customer service that is not just the best, but legendary.

Having to call your customer service department is like falling off a six story building.

Customer service will become the primary value added function of every business.

Fact is, the work place to a great extent is "where we live." We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development. And so on. But, since we're effectively talking about "where we live," good sense and good business and "good" engagement throughout the "supply chain," from vendor's vendor to customer's customer, we would benefit mightily-including on the P & L-if we insisted (!) on: "Pleasant." "Caring." "Engaged."

Just to be honest, like I always am, I tip on my service. I think it's a difference between good service and bad service, and just having a bad day.

This customer service person doesn't understand that this bill was paid and I am not going to pay it again.

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

Customer service teams at many companies have already embraced social media, often out of necessity.

Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey.

There are hundreds of competitors in the direct marketing of computers. We have been very successful because of quality, price, service and the way we treat the customer.

Research on the Internet, research what people say about the vintage stores, look online to see if customer service is good because that's really important. Also to see online what other customers say.

Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.

My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.

I worked at Ikea as a customer service rep for two years and loved it.

We’re in the Customer Service business—we just happen to provide airline transportation.

Are we going to say sorry for our lack of customer service? Absolutely not.

As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

If Franz Kafka were alive today he'd be writing about customer service.

I had rather get a root canal without anesthesia than to call your customer service office for help.

Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts.

I do have very high customer service standards - I'd send back sushi because it's too fishy.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

You don't need a big close, as many sales reps believe. You risk losing your customer when you save all the good stuff for the end. Keep the customer actively involved throughout your presentation, and watch your results improve.

Customer service shouldn't just be A department, it should be the entire company.

Constituent services for Hoosiers are like customer service was to me in the private sector.

The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.