Top 1200 Great Customer Service Quotes & Sayings - Page 2

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

My biggest complaint about customer service is that I am put on hold too long.

That customer service representative is crazy, if he think I am going to pay that bill.

I do have very high customer service standards - I'd send back sushi because it's too fishy.

During the early stages of Zoom, I personally emailed every customer who canceled our service.

Better service for the customer is for the good of the public, and this is the true purpose of enterprise.

Having to call your customer service department is like falling off a six story building.

Constituent services for Hoosiers are like customer service was to me in the private sector.

I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts.

If Franz Kafka were alive today he'd be writing about customer service.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

To your enemy, forgiveness. To an opponent, tolerance. To a friend, heart. To a customer, service. To all, charity. To every child, a good example. To you, respect.

The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign.

Customer service will become the primary value added function of every business.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

I worked at Sears in the Woodfield Mall as a gift wrapper. I'm actually a great gift wrapper, and the customers were so nice to me. I was only 16, and eventually Sears put me in customer service because I was so friendly.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.

Apple Stores Offer the Best Buying Experience and Customer Service On The Planet

If you get into a customer service fight with a hooker, even if you're in the right, you're in the wrong.

Where's your instruction manual?" I asked him. "What's the baby customer-service number?

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

People need service - great service where music is concerned.

This customer service person doesn't understand that this bill was paid and I am not going to pay it again.

Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey.

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.

Customer service teams at many companies have already embraced social media, often out of necessity.

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

A few years ago, users of Internet services began to realize that when an online service is free, you're not the customer. You're the product.

Utility is the great idol of the age, to which all powers must do service and all talents swear allegiance. In this great balance of utility, the spiritual service of art has no weight, and, deprived of all encouragement, it vanishes from the noisy Vanity Fair of our time.

dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release.

Don't try to be all things to all people. Concentrate on selling something unique that you know there is a need for, offer competitive pricing and good customer service.

Memorable customer service can only take place in a human-to-human situation.

There are hundreds of competitors in the direct marketing of computers. We have been very successful because of quality, price, service and the way we treat the customer.

I worked at Ikea as a customer service rep for two years and loved it.

Zappos is a customer service company that just happens to sell shoes.

Follow through with basic values, and remember to provide good customer service.

Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.

I had rather get a root canal without anesthesia than to call your customer service office for help.

The idea, shared by many, that life is a vale of tears, is just as false as the idea shared by the great majority, the idea to which youth and health and riches incline you, that life is a place of entertainment. Life is a place of service, and in that service one has to suffer a great deal that is hard to bear, but more often to experience a great deal of joy. But that joy can be real only if people look upon their life as a service, and have a definite object in life outside themselves and their personal happiness.

My father was and is a great father. My father always wanted to do stand-up. He wanted to be an actor. But instead he did two jobs. He did customer service at a hospital and he worked as a waiter at night. He pretty much sacrificed everything for his daughters.

Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.

One way Groupon hopes to gain an edge is by using software to learn about its members so it can deliver more relevant offers: my wife will get the manicure-pedicure deal, but I'll get an offer on fly-fishing lessons. The key now is execution - delivering great customer service and keeping everybody happy on both sides of the transactions.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.

Are we going to say sorry for our lack of customer service? Absolutely not.

The customer service representative hung up on me when I asked to talk to a supervisor.

We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.

Whoever renders service to many puts himself in line for greatness - great wealth, great return, great satisfaction, great reputation, and great joy.