Top 1200 Inspiring Customer Service Quotes & Sayings - Page 2

I had rather get a root canal without anesthesia than to call your customer service office for help.

dealing with a counter clerk at the phone company who had all the customer service skills of a homicidal sociopath on work release.

As a customer service representative; I deal with people all day. Some really are guilty of not paying their bill.

Lyft is focused on the customer - the driver - as GM is. I've talked many times about our goal being, 'How we can put the customer at the center of what we do so we earn customers for life?' It's a very common goal of putting the customer first.

Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.

The customer service representative hung up on me when I asked to talk to a supervisor.

Approach each customer with the idea of helping him or her solve a problem or achieve a goal, not of selling a product or service.

Downey Savings & Loan receives high ratings from its customers in California in areas related to personal service and for being customer focused. Downey customers are also twice as likely to visit a branch as their primary transaction method, which contributes to higher overall satisfaction levels. Multiple convenient locations and extended operating hours in supermarkets positively increase customer perceptions of convenience for Downey.

To achieve consistently terrific customer service, you must hire wonderful people who believe in your company's goals, habitually do better than the norm and who will love their jobs; make sure that their ideas and opinions are heard and respected; then give them the freedom to help and solve problems for your customers. Rather than providing rules or scripts, you should ask them to treat the customer as they themselves would like to be treated - which is surely the highest standard.

Memorable customer service can only take place in a human-to-human situation.

The problem with at-home IQ tests is that too many people wouldn't understand the results. Calling customer service is a bad sign.

My biggest complaint about customer service is that I am put on hold too long.

Grandpa didn't have any idea of customer service. But he wanted to make a living. Eventually, we saw it was not in our best interest to be arguing with customers.

We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.

Good customer service begins at the top. If your senior people don't get it, even the strongest links further down the line can become compromised.

Having to call your customer service department is like falling off a six story building.

We are dedicated to setting the standard for customer service among U.S. airlines, as we elevate the experience our customers have with us from booking to baggage claim.

The most important thing you can do is make the distinction between customer service and guest hospitality. You need both things to thrive, but they are completely different.

Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity.

I do have very high customer service standards - I'd send back sushi because it's too fishy.

My mother was a single mom whose days were spent as a customer service rep at Con Edison in downtown Brooklyn.

By providing memorable social media customer service, companies not only create deeper connections with consumers, but they glean valuable insights on how to improve their products or services.

This customer service person doesn't understand that this bill was paid and I am not going to pay it again.

As a customer service representative; it is hard to deal with people who has an attitude when I pick up the phone.

Customer service will become the primary value added function of every business.

Follow through with basic values, and remember to provide good customer service.

Providing great customer service is the most natural activity in the world. It’s fun to help others because it feels good.

The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.

Customer service teams at many companies have already embraced social media, often out of necessity.

I understand that some people are angry about taxi services. A taxi fare hike should be accompanied by better customer service.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers.

Don't try to be all things to all people. Concentrate on selling something unique that you know there is a need for, offer competitive pricing and good customer service.

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

A few years ago, users of Internet services began to realize that when an online service is free, you're not the customer. You're the product.

Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.

I think one of the things that, at least, I found out over - and many have in the industry - is that of all the customer service desires and needs, price is one of them.

There are hundreds of competitors in the direct marketing of computers. We have been very successful because of quality, price, service and the way we treat the customer.

What I've come to find out is it doesn't matter if you're selling a $10,000 gown or toilet paper: The everyday sort of humdrum of customer service and retail is the same.

I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.

Many of the basic lessons of business, such as the critical value of customer service or measuring risk against reward when investing capital, have essential application in government, but not in a vacuum.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Death is my exit strategy. I'll be doing significant customer service only as long as I live.

As a brand marketer, I'm a big believer in 'branding the customer experience,' not just selling the service.

During the early stages of Zoom, I personally emailed every customer who canceled our service.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

The first time formal customer research is done, executives frequently are surprised by the sizeable percentage of customers who defect for service-related reasons.

The irony of good customer service is that over time it will bring in more new customers than promotions and price slashing ever did!

Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila.

Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.

To your enemy, forgiveness. To an opponent, tolerance. To a friend, heart. To a customer, service. To all, charity. To every child, a good example. To you, respect.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

Facebook, Twitter and Google have all opened offices in Brazil, recognizing the importance of localizing their products and customer service efforts.

I want to make beautiful clothes for women and men who appreciate detail and quality. The product must be the best but this is almost secondary to the service the customer will receive.

Where's your instruction manual?" I asked him. "What's the baby customer-service number?

I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.

Being a 'monopoly' is not illegal, nor is trying to best one's competitors through lower prices, better customer service, greater efficiency, or more rapid innovation.

Quality that significantly exceeds the customer's expectations doesn't seem to pay off. This 'delight the customer' stuff isn't rewarding. One has to be careful about delighting customers too often, because it sort of reshapes customer expectations.

One of the key things that we did at Bank of North Dakota that I worked to try to do with our state economic development is make sure we are customer-service oriented.