A Quote by Ana Patricia Botin

I think of digital as a means to an end: How do I service and get more loyal customers, how do I achieve operational excellence, and how do I change my culture?

Ana Patricia Botin

Quote Topics

Achieve Change Culture Customers Digital End Excellence Get How Loyal Loyal Customers Means Means To An End More Operational Service Think

Quote Author

Ana Patricia Botin
Spanish - Businesswoman

Fame is fun, money is useful, celebrity can be exciting, but finally life is about optimal well-being and how we achieve that in dominator culture, in a greedy culture, in a culture that uses so much of the world’s resources. How do men and women, boys and girls, live lives of compassion, justice and love? And I think that’s the visionary challenge for feminism and all other progressive movements for social change.

bell hooks

I used to believe that you could change the culture or behavior of a company. I still believe it's possible, but it is at least a five to ten year process, if you are successful at all. More recently, I have been attracted to the ideas of the behavioralist, Edgar Schein. Schein has argued that you cannot change the culture of a company, but you can use the culture of a company to create change. It's an interesting approach to overcoming resistance. And if you can change how a company does its work, you might eventually be able to change how its people think.

James A. Champy

Every major car company is trying to figure out, 'How do I deploy the Internet into the car? How do I get cars to talk to each other? How do I get more safety? How do I get the ownership experience to change dramatically as a result?'

Steve Mollenkopf

The business plan should address: "How will I get customers? How will I market the product or service? Who will I target?" The principles of a business plan are pretty much the same. But after page one to two, everything is unpredictable, because costs or competition will change and you don't know how things will be received by the market. You have to be able to continually adapt. Companies that fail to adapt will die. Others are brilliant at adapting.

Cameron Johnson

It's crazy how loyal country fans are. I can't say enough how much that means to me.

Brad Paisley

How to get the best of it all? One must conquer, achieve, get to the top; one must know the end to be convinced that one can win the end - to know there's no dream that musn't be daredIs this the summit, crowning the day? How cool and quiet! We're not exultant; but delighted, joyful, soberly astonished. Have we vanquished an enemy? None but ourselves. Have we gained success? That word means nothing here. Have we won a kingdom? Noand yes. We have achieved an ultimate satisfactionfulfilled a destiny. To struggle and to understand - never this last without the other; such is the law.

George Leigh Mallory

At Microsoft, we're aspiring to have a living, learning culture with a growth mindset that allows us to learn from ourselves and our customers. These are the key attributes of the new culture at Microsoft, and I feel great about how it seems to be resonating and how it's seen as empowering.

Satya Nadella

The Mesh is reshaping how we go to market, who we partner with and how we invite participation and engage new customers. . . . If you embrace the Mesh youll discover how your business can inspire customers in a world where access trumps ownership.

Lisa Gansky

I love hip hop music and would do anything to help the culture blow up in China because it's been so underground. I just want people know how good this culture is, how good the music is, and how it can change your life.

Kris Wu

We're not a Church of preservation but rather a Church of proclamation. To achieve this end, we must be open to significant, if not revolutionary, changes in how the Archdiocese with its parishes and ministries is organized, how it's resourced, how it's staffed.

Blase J. Cupich

Eighty percent of our life is emotion, and only 20 percent is intellect. I am much more interested in how you feel than how you think. I can change how you think, but how you feel is something deeper and stronger, and it's something that's inside you.

Frank Luntz

I don't want to change how I am, how I play, so if it means taking more risks, it's always going to be the case, and that's fine for me.

Vincent Kompany

When people started reading me and talking to me about the work, they didn't say how funny, or how satiric, or how brilliant, or how this or how that, they said, how'd you get away with it? How'd you get that into print?

Jules Feiffer

I'm really focusing now on how I can get to the next level as a batsman. How can I get even more competitive? How can I get even more consistent? How can I get better?

Sachin Tendulkar

We can't achieve excellence through talent alone. Or merely by making technological improvements. We can't even buy our way to excellence, no matter how much money we have available to spend. More dollars will never do it. We have to develop a strong corporate conscience. Ethical muscle. And that doesn't happen by accident either.