A Quote by Angela Ahrendts
Everyone talks about building a relationship with your customer. I think you build one with your employees first.
Related Quotes
The most common way customer financing is done is you sell the customer on the product before you've built it or before you've finished it. The customer puts up the money to build the product or finish the product and becomes your first customer. Usually the customer simply wants the product and nothing more.
Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.
When you first start working, you take whatever job is offered, because you have to build your resume. But you don't think about what you're building.
You have to connect with your market and your employees. First, understand that what your market says is fact and what you say is opinion. Then, take the time to create a good connection with your employees. Without those two key connections, your business will be stuck in mediocrity forever.
What I find in a creative company is while there is a desire to build a management foundation that can feel clear and consistent, the unique product we're in Illumination Entertainment making doesn't always allow for that. So rather than following management strategy that talks about building your structure and then staffing that structure, I tend to build the structure around the strengths of the individual people we have.
If you spend five minutes with your worst enemy - it doesn't have to be about race, it could be about anything... you will find that you both have something in common. As you build upon those commonalities, you're forming a relationship and as you build about that relationship, you're forming a friendship.
Everyone has their first date and the object is to hide your flaws. And then you're in a relationship, and it's all about hiding your disappointment. And then, once you're married, it's about hiding your sins.
I don't like the idea that the first preparation when you start to design your building has to put your label. I think this is not fair. It's not fair to the building or to the people, to the client, because every building tells a different story.
I feel it's very important to build your foundation first before sharing your relationship with the world.
A true entrepreneurial enterprise begins with a big idea - a unique way to solve a customer's problem. Your customer, after all, is the only justification for creating a company in the first place. Without a big, transformational idea, you can't produce a great result for your customer.
With my employees, if something is wrong and we can figure it out, okay, otherwise goodbye. Your employees are part of your success, so you have to share that, but the guests and the atmosphere have to be happy first.
You should not build your customer service system on the premise that your organisation will never question the whims of your clients.
What I'm clear about is that we have an opportunity through this early meeting with Donald Trump to start that process of building on that special relationship, that special relationship which is on our national interest, and I think that we can together not just build that special relationship but do it in a way that is good for both for us and good more widely.
All of my employees have passion, the philosophy of caring about the customer as an individual customer.
I think you got to put your intimate relationship first. If you can keep your woman first and still love your children, you are going to create the healthiest environment.
Love is a commitment that will be tested in the most vulnerable areas of spirituality, a commitment that will force you to make some very difficult choices. It is a commitment that demands that you deal with your lust, your greed, your pride, your power, your desire to control, your temper, your patience, and every area of temptation that the Bible clearly talks about. It demands the quality of commitment that Jesus demonstrates in His relationship to us.
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