A Quote by Clara Shih

Facebook is a CRM for people. The days of the anonymous web is over. People expect more. — © Clara Shih
Facebook is a CRM for people. The days of the anonymous web is over. People expect more.
Twitter needs to become more of a platform on the web. If Twitter went away today, people would just turn to Facebook. If Facebook went away, people would start screaming - it's so universal.
People would publish their websites; other people would read them. But there was no real back and forth other than through e-mail. Web 2.0 was what they called the collaborative web - Facebook, Twitter, the social media.
We started off as this platform inside Facebook; and we were pretty clear from the beginning that that wasn't where it was going to end up. A lot of people saw it and asked, 'Why is Facebook trying to get all these applications inside Facebook when the web is clearly the platform?' And we actually agreed with that.
The more normal it gets for people to see people of a gender or skin tone they wouldn't expect in jobs that they wouldn't expect, or speaking a way they wouldn't expect them to, the more it cultivates a sense that we share more than separates us.
I think Facebook is more for old people and, like, adults. My parents use Facebook. I honestly have never been on Facebook.
Pages on Facebook are allowed to be anonymous. That is really important. People start revolutions; we need anonymity.
Facebook is not an unstoppable juggernaut. There are a lot of other things people can do on the web.
The notion of people commenting on you, the notion of people saying things about you, people liking or disliking you and getting into your business, has become more of a reality for the general public over the last years, as people have dipped further into Facebook, Twitter, Instagram and social media.
With Facebook, you're not really allowed to be unhappy. Think about it: There's only a like button. Yes, you can be angry, but it's only lighthearted rage. On Reddit, perhaps because you can be anonymous, people are willing to be openly sad or angry. They are more honest.
The 'World Wide Web', as people quaintly called the Internet in 1996, was more or less made up of text. There was no YouTube. There was no Facebook. There was, however, Usenet, a loose and difficult-to-navigate assortment of message boards.
We [Facebook] really believe in enabling people to be their authentic selves on the web, and enabling people to communicate directly with each other in a very personal way.
Wildly successful sites such as Flickr, Twitter and Facebook offer genuinely portable social experiences, on and off the desktop. You don't even have to go to Facebook or Twitter to experience Facebook and Twitter content or to share third-party web content with your Twitter and Facebook friends.
Facebook mistreats its users. Facebook is not your friend; it is a surveillance engine. For instance, if you browse the Web and you see a 'like' button in some page or some other site that has been displayed from Facebook. Therefore, Facebook knows that your machine visited that page.
Find that thing you are super passionate about. A lot of founding principles of Facebook are that if people have access to more information and are more connected, it will make the world better; people will have more understanding, more empathy. That’s the guiding principle for me. On hard days, I really just step back, and that’s the thing that keeps me going.
I do not have a Facebook page, and I do not chat on Twitter. I don't have a web site, even if there are people who have opened one in my name, complete with my photo.
The way the Facebook network is set up, it's not as suitable for content discovery. Twitter is better, but there are too many over-sharers. Also, on Twitter and Facebook, everything comes from people you know. On StumbleUpon, it comes from people that you don't necessarily know but share your interests.
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