A Quote by Donald Berwick

We must accept human error as inevitable - and design around that fact. — © Donald Berwick
We must accept human error as inevitable - and design around that fact.
You can almost say that a design error is a human error because, after all, it's we humans who do the designing.
Serious accidents are frequently blamed on "human error." Yet careful analysis of such situations shows that the design or installation of the equipment has contributed significantly to the problems. The design team or installers did not pay sufficient attention to the needs of those who would be using the equipment, so confusion or error was almost unavoidable.
We must understand that the fact of error, demonstrated in subsequent work, does not suggest that ethical lapses are responsible. It is more likely that the source of error is, as the advertisement says, a reflection of the fact that "its dangerous to trifle with Mother Nature".
The alleviation of human error, whether design or intrinsically human, continues to be the most important problem facing aerospace safety.
If human rights are an attribute of being human, then we must consider the fact that tens of millions of displaced people around the world have been rendered less than human.
The hardest fact in the world to accept is the inevitable mixture of evil with good in all things.
Most of what's around us is banal. We live with it. We accept it as inevitable.
Yet, isn't it strange, isn't it weird, how we can KNOW that someone is not behaving in the way we imagine, and at the same time we can be totally convinced that he is! How clever the human mind is, that it can accept two contradictory things as 'facts.' Yes, I know that in this case one 'fact' was untrue. But the human mind can KNOW something is untrue and still accept it as a 'fact,' and act on it as if it were true.
You will never learn anything new unless you are ready to accept yourself with your limitations. You must accept the fact that you are capable in some directions and limited in others, and you must develop your capabilities.
There is no reason for you to try to become like white people and there is no basis whatever for their impertinent assumption that *they* must accept *you*. The really terrible thing, old buddy, is that you must accept them. And I mean that very seriously. You must accept them and accept them with love.
With both people and computers on the job, computer error can be more quickly tracked down and corrected by people and, conversely, human error can be more quickly corrected by computers. What it amounts to is that nothing serious can happen unless human error and computer error take place simultaneously. And that hardly ever happens.
Every man takes the limits of his own field of vision for the limits of the world. This is an error of the intellect as inevitable as that error of the eye which lets you fancy that on the horizon heaven and earth meet.
The utilitarian behaves sensibly in all that is required for preservation but never takes account of the fact that he must die... His whole life is absorbed in avoiding death, which is inevitable, and therefore he might be thought to be the most irrational of men, if rationality has anything to do with understanding ends or comprehending the human situation as such.
We all must do what Christ did. We must make our experiment. We must make mistakes. We must live out our own version of life. And there will be error. If you avoid error you do not live.
If we rail and kick against it and grow bitter, we won't change the inevitable; but we will change ourselves. I know. I have tried it. I once refused to accept an inevitable situation with which I was confronted. I played the fool and railed against it, and rebelled. I turned my nights into hells of insomnia. I brought upon myself everything I didn't want. Finally, after a year of self-torture, I had to accept what I knew from the outset I couldn't possible alter.
I am convinced that, because the criminal justice system is run by humans, it is naturally subject to human error. There is no rational basis to believe that this same type of human error will not infect capital murder trials.
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