We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That's not up for debate.
If we take care of the customers and associates and grow the business, Wall Street will be pleased.
Having been in the restaurant business, our job in the restaurant business is to be responsible for our customers' happiness. It's the nature of the hospitality business. You need to take care of people. You take care of customers above all others. Customers are your lifeblood.
The IKEA spirit is strong and living reality. Simplicity in our behavior gives us strength. Simplicity and humbleness characterize us in our relations with each others, our suppliers and our customers.
We want to set a tone going into our fiscal year that starts Feb. 1, that Wal-Mart Stores is going to be aggressive in taking care of customers, taking care of our associates, communications and merchandising.
We believe our suppliers of materials have not been impacted. At this point, our customers have not asked us to do anything differently as a result of the earthquake.
We can provide beta software to our developers in advance of the general public. We can easily link up with external partners, customers, and suppliers.
The way management treats associates is exactly how the associates will treat the customers.
The way management treats their associates is exactly how the associates will then treat the customers.
We are going to make people who do some things with Santander into loyal customers who bank with us every day. This is what will allow us to compete in a world where banking customers have more and more choice. If we don't do this, then we won't grow in the next decade.
I think we need to take responsibility for the things we put on this planet, and also take responsibility for the things we take off the planet. We need to have limiters on how far we allow ourselves to go - ethical, moral limiters.
The people in the front lines are my customers. I need to keep them happy. And, the best way to take care of your customers is to take care of your workers.
It's a very important issue to me, trying to wake people up to the fact that we'd better take better care of our planet.
The aggressive incoherence of our common surroundings can be described as entropy made visible. The way we have disposed things on the landscape leads us in the direction of disorder and death. They are categorically evil. These dispositions are destroying our only home-planet and other organisms that share it. They defeat our need to care about where we are and the things in place there. They prompt us to feel that civilization is not worth carrying on. They rob us of our identity and our will to live. These things are not about personal taste or style.
A human encounter with holiness is devastating. It refuses to allow us to be impressed with the things of the world we’ve been chasing. It refuses to allow us to remain comfortable in our sin. It refuses to allow us to remain on the throne of our lives. And it leads us to a relationship with the only One who can perfectly love us, who can forgive all our sins, and who can make us into His likeness. Our encounter with His holiness is our devastation. And our devastation is our salvation.
As we produce work that becomes pure poetry, we impact and influence our teammates, we wow our suppliers, we inspire customers and strangers. And we lead our industry.
Be very very still and allow every new experience to take place in your life without any resistance whatsoever. You do not have to do anything, you simply have to be and let things happen.