A Quote by Katrina Lake

The idea of going somewhere where the salesperson is able to personalize the retail experience for you doesn't work anymore. Stitch Fix is an opportunity to provide a service for people who are looking for more than just buying the cheapest thing with one-day shipping.
Ambient awareness is the experience of knowing what's going on in the lives of other people - what they're thinking about, what they're doing, what they're looking at - by paying attention to the small stray status messages that people are putting online. We're now able to stitch together these fantastic details and mental maps of what is going on in other people's lives.
There's a level of service that we could provide when we're just at Harvard that we can't provide for all of the colleges, and there's a level of service that we can provide when we're a college network that we wouldn't be able to provide if we went to other types of things.
Auctions typically are an opportunity for you to be able to acquire what you're looking for at a lower price; typically, the auctioneer sets the opening price at much lower than the retail price and certain interest develops and as more people come in it drives the price up.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
I like the idea of becoming [fairly] good at lots of things rather than very good at just one thing. So it would be nice to be okay at the guitar or at the piano, a reasonable cook, perhaps able to fix your car or do some basic carpentry, and be able to write the odd article. Rather than being super good at one tiny thing, to be kind of average at lots of things. It might mean that you have a more kind of enjoyable, complete life.
I'm so obsessed with Apple, and the chance to work with the people who really created Apple retail is the retail opportunity of a lifetime.
You know, an idea is just an idea. There seems to... the kind of epiphanies that you have, like the little sudden bursts of light, they're very small and they're very short and it's the pursuit of the idea that's the important thing. . . . I know a lot of people who have way better ideas than I do that-much more frequently than I do that just can't sit down and actually do it. Ideas are such are a little overrated really; it's the work behind the idea that's the important thing.
I think that one thing that people are missing is that we are never going to be able to fix this country's [American] economy in the long run until we fix our public education system.
There's more likelihood of Ian Paisley being the next pope, than of me agreeing to a fix or a stitch-up.
The idea, shared by many, that life is a vale of tears, is just as false as the idea shared by the great majority, the idea to which youth and health and riches incline you, that life is a place of entertainment. Life is a place of service, and in that service one has to suffer a great deal that is hard to bear, but more often to experience a great deal of joy. But that joy can be real only if people look upon their life as a service, and have a definite object in life outside themselves and their personal happiness.
Any society which gives lip-service to the idea of equal opportunity is going to generate jealousy of others who are better off than you are, even if the thing that's in short supply can't be carved up and shared without destroying it.
It was easy for me in my bathrobe to provide really great customer service. As an introvert, it's really much easier to do than when standing in a retail store.
My protagonists have problems that a new pair of shoes won't solve. Retail therapy is not a bad thing, but it's not going to fix their lives.
I miss being able to have a drink in my local pub, which I can't do anymore, or being able to go to the shops without every second person staring at me and looking at my basket to see what I'm buying.
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Full service brokers, in this day and age of low cost mutual funds and discount brokers, are really nothing more than machines for ripping off retail investors.
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