A Quote by Lynn Good

I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence. — © Lynn Good
I will work to ensure Duke Energy is positioned to continue its track record of outstanding customer service and operational and financial excellence.
We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.
Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.
I will continue to - my team and I - will continue to work our guts out to make sure this state and its people continue to ensure that we have the best opportunities on this planet.
The longer you wait, the harder it is to provide outstanding customer service.
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service that solves their problem, worth their money, and is delivered with amazing customer service.
And then fourth, we have that essential group of people who track programs and budgets to ensure that they align with the needs of preparation and warning, counterintelligence and support to the operational war fighter.
Ferguson and St. Louis County are not the first places that we have become engaged to ensure fair and equitable policing, and they will not be the last. The Department of Justice will continue to work tirelessly to ensure that the Constitution has meaning for all communities.
Look, I think that when we started Virgin Atlantic 30 years ago, we had one 747 competing with the airlines that had an average of 300 planes each. Every single one of those have gone bankrupt because they didn't have customer service. They had might, but they didn't have customer service, so customer service is everything in the end.
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow. When every company's service is shoddy, doing a few things well can earn you a reputation as the customer's savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right. Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start. The longer you wait, the harder it is to produce outstanding service.
Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.
Through Duke Energy's strong balance sheet and electric generation expertise, and Piedmont's understanding of natural gas markets and proficient operations, the combined company will be well-positioned for a future that may require additional natural gas infrastructure and services to meet the needs of our customers.
So, always start with a product, always start with a customer, always start with a service and how this product or service will dramatically improve the quality of the life or the work of the customer.
I think of digital as a means to an end: How do I service and get more loyal customers, how do I achieve operational excellence, and how do I change my culture?
I have a 41-year track record of investing excellence… what do you have?
It’s time for a streaming service that is centred around and driven by the artist community directly. Artists are prolific beyond a new recording every two years. They perform, tour, record, and collaborate constantly. Uprise.fm will not only make these rare and unique recordings available, we will ensure that the artists are fairly compensated for this work.
As we continue to move to a lower-carbon future, we will also continue to work constructively with states to identify customer solutions that preserve the reliability and affordability that our communities expect.
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