A Quote by Mindy Grossman
Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days.
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At the end of the day, customer choice is essential. And we don't make products that compete with Apple, nor make products that compete with Google. Our customers come in both iOS and Android flavors, and I hope our customers can still buy the products they want to purchase wherever they want to purchase them.
As with anything we do as entrepreneurs, researching how our businesses impact and influence our customers and our markets - and our world - is critical to building something of value as a business.
DaimlerChrysler made significant progress in the year 2005, but our earnings are still not where we want them to be. We intend to grow profitably and to create added value over the long term - for the benefit of our customers, employees and shareholders.
If you look at our customers, our customers tend to be really high-end people who make big, sophisticated systems.
As a global company, our future growth and success requires that we constantly look at ways to improve our ability to serve customers worldwide.
Favored Nations is a long-term commitment. Our hope is that those who are passionate about real musicianship will want to hear and own most of our albums. We will set out to attain the same direct relationship with our customers that we have with our artists.
Our view is that younger customers love our digital offering, our mobile banking applications and so on. Older customers expect relationship managers and want much more personal attention in terms of their needs.
Our new immigrants must be part of our one America. After all, they're revitalizing our cities, they're energizing our culture, they're building up our economy. We have a responsibility to make them welcome here, and they have a responsibility to enter the mainstream of American life. That means learning English and learning about our democratic system of government. There are now long waiting lines of immigrants that are trying to do just that. Therefore, our budget significantly expands our efforts to help them meet their responsibility. I hope you will support it.
Men judge us by the success of our efforts. God looks at the efforts themselves.
We cannot bank our hopes on possibilities. We must put our trust in ourselves, in our capabilities and efforts and strength and preparations not only for our success but even to avoid our own defeat.
We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
I'm told by our internal surveys that we take of customers - by customers themselves directly and by a very large group of our employees - that there's a new spirit at United.
Concentration is the magic key that opens the door to accomplishment. By concentrating our efforts upon a few major goals, our efficiency soars, our projects are completed -- we are going somewhere. By focusing our efforts to a single point, we achieve the greatest results. The first rule of success, and the one that supercedes all others, is to have energy. It is important to know how to concentrate it, how to husband it, how to focus it on important things instead of frittering it away on trivia.
Delta's plan to upgrade JFK facilities will improve our customers' travel experience and make it more efficient and enjoyable to travel through one of the world's premier international gateways. Our customers should make no mistake that Delta is committed to New York and that this summer's expansion at JFK is an important step in offering enhanced service to customers in most every direction we serve from New York City.
Our efforts to counter hatred, intolerance, and indifference must continue simultaneously at individual and structural levels. We must try to influence for good the minds and hearts of individual people through dialogue and confidence building. These efforts must be reinforced by our efforts to create just structures in society to support the ongoing work of negotiations in the human community. Only then will we have a chance to negate the terrible consequences of the tremendous conflicts facing humankind today.
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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