A Quote by Phil Harding
Quickest way to build trust: Keep promises you make, don't over-promise. Over-deliver, don't under-deliver. If you say you'll do something, make sure you do but if things then run late or go wrong, tell your client at the earliest opportunity
Related Quotes
The thing I would say is governments have the tendency to over-promise and under-perform. So the over-promise part ends up sounding very aspirational. But it's the performance part that ultimately people feel every day and read about. And my goal is to make sure, whatever it is we aspire to, that we deliver on.
If you make the customer a promise... make sure you deliver it.
If you are seizing on a new business opportunity, deliberately move your customers' expectations up a few notches and consistently over-deliver on your promises - you will leave your competitors struggling to catch up.
Be the guy that delivers the goods and consistently promise things that you can deliver. Even if you under-promise, it's better than over-promising and not delivering, because you don't get a lot of tries.
Deliver me from writers who say the way they live doesn't matter. I'm not sure a bad person can write a good book, If art doesn't make us better, then what on earth is it for.
A stand in is a politician who can deliver her constituency to her Wall Street backers. That's what a politician does in America. You get a constituency; you make them believe your promises, and then you turn them over to your financial campaign backers. That's what politics has become and that's as much an art of deception as economics is.
When you're on the field, you've got to deliver. It doesn't matter what you potentially could deliver or what you might be able to deliver in future - you've got to deliver it there and then.
I don't want to over-promise and under-deliver.
Making promises and then saddling yourself with a political system and a political union that means that you cannot deliver those promises, I fear, doesn't contribute to an atmosphere of trust and confidence in politics.
Listen to your conscience regarding something that you simply know you should do, then start small on it - make a promise and keep it. Then move forward and make a little larger promise and keep it. Eventually you'll discover that your sense of honor will become greater than your moods, and that will give you a level of confidence and excitement that you can move to other areas where you feel you need to make improvements or give service.
Start small, make a promise and keep it. Then, make larger promises and keep them. Eventually, your honor will become greater than your moods or your circumstances, which includes your medical condition and other people's stereotypic observations. Once you overcome this comparison based mentality, your confidence will soar.
Formula for success: under promise and over deliver.
All you can worry about as CEO is making sure your company continues to build great products, deliver the revenue, and keep your customers happy.
We'll see if [Donald Trump] really means it though; he will get a chance to deliver on that promise. And if he doesn't, we'll make sure the people know about it.
There are certain promises you make that are more sacred than anything that happens in a court of law,I don't care how many Bibles you put your hand on.Some of the promises,it's true,you make to young,before you really have an understanding of what they mean.But once you've made those first promises,other promises are called for.And the thing is you can't deny the new ones without betraying the old ones.The promises get bigger,there are more people to be hurt and disappointed if you don't live up to them.Then, at some point, your called upon to make a promise to a dying man.
When a guy says, "Don't make a fuss over my birthday," he means "Don't make a fuss over my birthday". When we say "Don't make a fuss over my birthday," we mean "Give me a surprise party. Do something lavish. Just don't tell everyone my age."
