A Quote by Rich Miner
Smart phones are re-inventing the connections between companies and their customers.
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The massive migration from dumb phones to smart phones is a great opportunity for young companies to take advantage of.
Over the years, the way our customers shop our stores and websites has changed and will continue to change with the increasing popularity and convenience of smart phones and tablets.
You can have an Apple in the phone business, or a RIM, and they can do very well, but when 1.3 billion phones a year are all smart, the software that's gonna be most popular in those phones is gonna be software that's sold by somebody who doesn't make their own phones.
The most promising privacy thing is stupid phones. I'm dumping all my smart phones.
I think that we can all learn from what smart companies are doing. My objective is to demonstrate what's possible, even during tough economic times. This is a period of great business dislocation, but that means it's also the time to try new things. This will be a challenge for existing companies. But the behaviors of smart companies can be learned.
Major brands don't know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don't celebrate and embrace customers' positive gestures.
The most impactful way consumers can assert their power is to become mindful shoppers, giving their dollars only to socially responsible companies. In today's world of social media and smart phones, this is easy to do.
The most impactful way consumers can assert their power is to become mindful shoppers, giving their dollars only to socially responsible companies. In today’s world of social media and smart phones, this is easy to do.
Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from.
We now know from neural-net technology that when there are more connections between points in a system, and there is greater strength between these connections, there will be sudden leaps in intelligence, where intelligence is defined as success rate in performing a task.
Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad campaign. That's the power social media makes possible.
Social media changes the relationship between companies and customers from master and servant, to peer to peer.
I am interested in intense, unbreakable emotional connections and oftentimes, such connections can be found between siblings.
Most companies don't want their data co-mingled with other customers. Small companies will tolerate it.
When screening engineers from other companies, its smart to value engineers from great companies more than those from mediocre companies.
Companies that hire employees..that are deeply passionate create companies that customers are really really passionate about, and those are the companies that have strong brands.
