A Quote by Margaret Heffernan

Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems. — © Margaret Heffernan
Bosses and leaders everywhere should cherish the people who bring them bad news, disappointing data or hard problems.
We get through life and this is part of the education process also. In real life, we meet bad bosses and good bosses and good friends and bad friends. I think we should let the teachers do their work and not impose too much stuff on them.
Progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them and help them to do so.
First of all, it was wonderful to have a home. Consistent work when you're a journeyman actor, when you're a character actor, is really hard to come by. When you can get it, you have to cherish every moment of it - cherish the crew, cherish the cast, cherish the stage, cherish everything. Because when it's over, it's really hard to get back.
A number of people have read 'Two-Way Split' and made certain assumptions about what the author's like, and I'm highly disappointing to them. I don't drink, I don't eat meat; that's very disappointing for a hard-boiled writer.
I'm confused about who the news belongs to. I always have it in my head that if your name's in the news, then the news should be paying you. Because it's your news and they're taking it and selling it as their product. ...If people didn't give the news their news, and if everybody kept their news to themselves, the news wouldn't have any news.
For a long period of time, the media covered rap music and hip hop the same way they cover a lot of black people, people of color, you know, the bad news happens to be news. They used to have these little stupid colloquialisms that pop up like, "You know what? No news is bad news!" They trick the masses into thinking that any news is great for you. And I just think that's a piece of crap.
No matter how bad your day is, when you start talking about cookies or cakes or pies, or you bring someone cookies, there's just not bad news. The worst news is, 'Hey, there's sugar in that.'
Debate is almost non-existent and no one is apparently accountable to anybody apart from their political party bosses. It is bad news for democracy in this country.
Young people should ponder over problems that might confront them and be prepared to cope with them in a way that their parents, their leaders, and their Heavenly Father would have them cope, that they might keep themselves clean and pure.
I don't believe in data-driven anything, it's the most stupid phrase. Data should always serve people, people should never serve data.
When bosses, leaders, and powerful men and women ignore or deny the accounts of harassment victims, they reinforce the idea that harassers are playing the game as they should and that the rest of us should fall in line.
When people come to you with problems or challenges, don't automatically solve them. As a mama bear, you want to take care of your cubs, so you tend to be protective and insulate them against all those things. But if you keep solving problems for your people, they don't learn how to actually solve problems for themselves, and it doesn't scale. Make sure that when people come in with challenges and problems, the first thing you're doing is actually putting it back to them and saying: "What do you think we should do about it? How do you think we should approach this?".
I set a rule that people weren't allowed to send good news unless they sent around an equal amount of bad news. We had to get a balanced picture. In fact, I kind of favored just hearing about the accounts we were losing because ... bad news is generally more actionable than good news.
The investment business has taught me – increasingly as the years have passed – that people, especially investors (and, I believe, Americans), prefer good news and wishful thinking to bad news; and that there are always vested interests to offer facile, optimistic alternatives to the bad news.
Subordinates look for their bosses to be positive, in good humor, and cheerful. They aren't supposed to be emotional or have bad days. but leaders are guman, too, and when they are in a lousy mood and snap at a subordinate, it can have a devastating effect.
When leaders betray their people and the people don't overthrow them, it's not just the leaders who should be blamed.
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